Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, quick product importing, and efficient customer support. It's particularly beneficial for those transitioning from Etsy to Shopify, enabling seamless product transfer. The app is praised for making dropshipping faster and easier, with features for quick product uploading and onboarding. Customer service is noted for prompt and effective problem-solving. The app is appreciated for its affordability and access to a wide range of stores. A unique feature is the ability to import product videos from different marketplaces.

November 12, 2023

Mir wurde von Mike sofort geholfen und mein Anliegen wurde sehr schnell erledigt. Sehr guter Kundenservice. Kann ich sehr empfehlen vielen Dank an Mike

My Store
Switzerland
About 1 month using the app
Edited November 24, 2021

Having faced some issues recently with one particular website, Importify customer service has helped us really well regarding the resolution of the same. I would like to thank the whole team and specially Mike, who was great with his communication.

Tudoholic
Nepal
Over 4 years using the app
March 3, 2020

A+++++

I have had this app for awhile. No issues at all. Then one day I could not add anything. Reached out to support and within a few min they got me back up and running. Customer service is top notch. Thank you for getting me back up and going!

Bathing Suit Hub
United States
About 4 years using the app
June 7, 2018

Great App. Very easy to use!! Highly recommended

T Norris Marine
United Kingdom
About 4 years using the app
Edited September 19, 2021

We got an issue with Walmart for almost a week now and they reached us right away. They responded quickly and explain the issue. I asked for a discount since we're not gonna use the app for a week or so and they consider the request since they'll be updating the app. We appreciate it.
Responsive and helpful

UnitedSlickMart
United States
Almost 4 years using the app
Edited March 28, 2023

I would like to express my gratitude to Mike and Moshe from the support team for their prompt response to my email when I had an issue with importing products. I had mistakenly removed the extension. They were able to assist me in resolving the problem, and I am truly appreciative of their help!

BCNY
United States
Over 3 years using the app
November 8, 2022

Importify is a great app for importing products to our Shopify store, their team offers exceptional customer support, and they are hands-on when it comes to helping us with any concern. Highly recommend the app!

Eco Trade Company
United States
Over 3 years using the app
November 14, 2018

Really nice app! It was like a magic for me all the websites with the beautiful red arrow! How comfortable! Love it!

WoofTheDog
Germany
About 3 years using the app
November 27, 2019

great great customer service and great tools but if the price can be cheaper that will better . anyway great team

westmenlights
United States
About 3 years using the app
March 27, 2022

Mike helped me on a Saturday night and followed up again on a Sunday morning when I wouldn't expect anyone to be available. We resolved the issue and he was super prompt with responses!

The Bralette Co.
United States
Almost 3 years using the app
importify limited replied March 27, 2022

Thanks for the feedback 🙏 Our support team is always here to help you 24/7😎