Customer support
Improved Contact Form

Improved Contact Form

by Awio

"Contact Us" Page Generator and Popup Contact Widget

4.4 of 5 stars(230 reviews)
Free plan available
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About Improved Contact Form

Install this app and you'll instantly have a "contact us" page and popup form for your shop. Easily get messages from visitors and customers without editing your theme or signing up with a paid service.

  • Free "Contact Us" page for your shop which you can link to from your menu
  • Free "Contact Us" optional button in the corner of each page of your site that pops up an in-page contact form
  • Customize what fields you want on your contact form (name, e-mail, phone, etc.)
  • Receive contact form submissions at your existing mailbox, no need to log in to a website to check messages
  • Smart contact form tells you the submitter's location (city, state, country), their IP address, how they found your site and a list of pages they viewed before contacting you
  • Built-in bot spam protection
  • Responsive design for mobile browsers

You can use Improved Contact Form 100% for free. There are no limits to how many people can contact you.

How to Install

Click the "Add App" button above to install this app. That's it! Zero coding. Your contact form is instantly added to your site. If you change your mind, you can uninstall it with one click too.

How to Customize

Log in to Shopify, click "Apps" in the menu, then click on "Improved Contact Form". You can change form fields, customize all text, customize all colors, add background images and more without any coding.

Plus More Widgets

By installing this app, you get access to all our other free widgets as well:

  • PROMO POPUP: Offer coupons or discounts, highlight promotions, make announcements, request donations
  • CONTACT FORM:: Contact form, complaint form, callback form, feedback form, report a bug form, run simple surveys
  • PROMO BAR: Highlight sales, announce free shipping, give coupons, link to new products, display cookie notice
  • OPT-IN POPUP: Subscribe to your newsletter, offer coupons, run giveaways, offer freebies, build a "coming soon" list
  • SOCIAL MEDIA BUTTONS: Get more followers and activity on your social media pages

This app is 100% free to use, but we also offer optional premium widget upgrades in-app. You will never be charged anything unless you explicitly sign up for a paid plan through Shopify.

Integrates with

  • mailchimp,
  • constant contact

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Basic

Free

  • 3 contact forms or other widgets with unlimited usage

Premium

$12/month

  • 10 contact forms or other widgets

  • Target widgets by page URL, location, traffic source, and device

  • Advanced triggers

Advanced

$29/month

  • Unlimited contact forms or other widgets

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    76% of ratings are 5 stars
    (175)
  • 4 of 5 stars
    12% of ratings are 4 stars
    (28)
  • 3 of 5 stars
    5% of ratings are 3 stars
    (11)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (5)
  • 1 of 5 stars
    5% of ratings are 1 stars
    (11)
View all 230 reviews

Most recent reviews

FriendsPug Store

Rating
5 of 5 stars
Posted
May 30, 2020

I very happy with this app and the support of this app. I'm new and to start my store with free version for this app. I encounter problem in increase the space size of field in my contact form. Dan Grossman patiently reply and answer my question in 5 email. Finally the problem is solve. My experience here is if can give a trust, he will try to solve problem for you if he can.
Thank you Dan Grossman.

LIGNIN & LIGHT

Rating
5 of 5 stars
Posted
March 17, 2020

Super easy to use. You just click "add app" and your website has a contact button like magic, and it's free.

Nemanja Nikolic

Rating
1 of 5 stars
Last edited
March 18, 2020

It doesn't work and it doesn't integrate well with Mailchimp.
Customer support very poor! The guy is rude... Don't waste your time and money.
## EDIT AFTER DAN'S RESPONSE ##
Hi Dan,
That's simply not true. Indeed I responded 'Thanks, Awsome' but that was response on your first email. After that, I checked if the Mailchimp integration works and it didn't work on my side. I asked my friends in different countries to subscribe to my newsletter and that failed too. Your app didn't sync with my MailChimp account. I wrote to you again about the problem and I got this response:
' I have already confirmed that everything is working on your website. I have attached a screenshot for you. You do not need to send me any screenshots, I cannot do anything beyond what I've already done in verifying that everything works as intended.'
I didn't respond to this message at all. One star is well earned for your lack of patience in dealing with customers. If you charge $12/Month one would expect that basic problems could be solved?

I wish you all the best.

Developer reply

March 17, 2020

Hello Nemanja, I see that we had a conversation a month ago in which I answered all of your questions, verified your MailChimp integration was working normally, and you ended with a "thanks! awesome!". You seemed completely satisfied at the time. I will forward you a copy of the email thread to refresh your memory. If you need any other support please feel free to contact us.

View all reviews