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Do not trust these people i choose the free plan to try out the app i decided i did not need the app at that moment so i decided to uninstall it and they charged me a "usage fee" on a free plan. This has to be illegal somehow. daylight robbery.
Hello! We would never charge someone who doesn't WANT to be charged. HAPPY to credit this back asap. I've emailed you directly to get it resolved. Please reply and we'll get you taken care of right away! Thanks :)
Sean & The In Cart Upsell Support Team
Not good app. when i want to remove it and asked for help from developer to remove code from my theme, he said manage it yourself. i cleraly informed i am not a developer while downloading the app - at that time you said you will help but now wont since the app is not working for me.
Hey Belora, Tanveer this side, Customer Success Manager.
Thanks for raising your concern. And I want to apologize for the confusion that happens here.
I wanted to clarify we are not injecting any of our code into Shopify themes. So, I would really want to help you out if I know the cause of your dissatisfaction.
I want to apologize for the experience that you faced while using the app. This issue has never happened before with any of our clients.
we will be happy to have a screen-sharing call with you and walk you through everything in detail if you are still facing any issues.
Again, we are so sorry about what happened here (it is not normal with our app). We work SUPER hard to make sure every merchant who uses our app has an A+ experience.
Tanveer & In Cart Upsell Support Team
Really great customer service and good app to do pre-purchase upsell. Not much setting options but for me it's enough. Can definitely recommend!
Hello friends from MyPostcard & Postcards To Voters!
Thank you for leaving this awesome review! and thanks for recommending us!. We wish you much success with your store!.
-Melissa & the In Cart Support Team
Good, fast and accurate help and service from Dennis. The app works smoothly and is easy to use. Also nice that you can customize colors and style at checkout.
Hello to our friends at Fat Moose DK
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Denis could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
good job with this app they have made a very good work thank for your help today it's was super nice
Hello to our friends from Lessiehair
Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
Great support, Lasandra helped me setup everything for the upsell! I definitely recommend.
Hi there The Soft Life Club,
We are happy to see that you were able to get the assistance you needed from Lasandra to setup your app. Thanks for taking the time to review and recognize the support services. We are here if you need us!
The Support Team
Highly recommend this App. Big thanks also to Denis, he help me very much with all the settings. Really awesome Service
Hello to our friends from NotizenGlas
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. Denis is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Denis, who we know will be delighted to read your comment. We appreciate the recommendation!
Tanu & The In Cart Upsell & Cross-Sell Support Team
Awesome app and even better customer service! I had a problem getting my app to display and Lasandra helped me in just a few minutes!
Hello to our friends at So Fontsy
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted Lasandra was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The In Cart Upsell & Cross-Sell Support Team
I've been looking for an app that slides into my cart drawer as opposed to requiring a cart page and this one is perfect! Functions great and the support team was quick in responding to questions I had.
Hello to our friends from Soul CBD
Thank you for this awesome feedback! We really appreciate it and we're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know! :-)
Melissa & the In Cart Upsell Support Team
Great support and fantastic app. Customer service immediately replied to our email and resolved our issue promptly. Awesome app, highly recommend!
Hello, friends at House Finery.
We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-)
-Jevon & The In Cart Upsell Support Team