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Great app! Super easy to use and it has definitely increased our sales.
Had it a few weeks only, and already seeing about a dramatic increase in upsell. Service is really lovely, quick and respectful. The app was almost instant to set up - great for a non-tech, time-poor person like me. This is definitely one of my better app purchases. Highly recommend.
The app is great. However the reason for the review is the SPECTACULAR customer service response times. Honestly if all companies offered customer service at this level we would be one step closer to world peace. Shout out to Rasheem and Kevin!
Hello, friends at TheBlockZone
WOW! Thank you for this amazing feedback! Here at In Cart Upsell, we pride ourselves on promptly helping our customers. We're happy to know that our Customer Heroes Rasheem and Kevin left such a positive impression of one of our company values.
Happy Selling!
-Jevon & The In Cart Upsell Support Team
This app is a game-changer and the customer service is above and beyond what I'd ever expected. Shout out to Lasandra for being SUPER HELPFUL!
Hello to our friends from The Stately Hound
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. Lasandra is our team's superstar and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment.
Tanu & The In Cart Upsell & Cross-Sell Support Team
I use the free plan. First of all I have to say that this is really a free plan without expiring after a short time-frame. The free plan is limited for 1 upsell-offer only, but that's what I need. The app was easy to setup, not within 5 minutes, but after about 30min it worked. The correct performance of the app took little bit time so that I needed to try several times and to contact the support. But the support responded very quick and helped me in a perfect way! After about 1 hour all troubles were solved and the app did what it was installed for. Thanks a lot for the free solution for my issue and for the friendly and useful help via the support-channel.
Hello to our friends from order24seven2
Thanks so much for sharing your experience with us! Thank you for your continued support! Thanks also for the kudos for our customer service, we will definitely let them know that their assistance was greatly appreciated. We hope your store is super-successful online!
-Melissa & the In Cart Upsell Support Team
Estoy feliz con la aplicación. Apenas la descargué y tenía varias dudas y el equipo de chat me las resolvió y ayudó a configurar todo lo que necesitaba! Espero me funcione para subir el ticket promedio!
Hola a nuestros amigos de elbauldecleo
Gracias por la increíble revisión. Estamos muy contentos de saber que está disfrutando de In Cart Upsell & Cross Sell. Hacemos todo lo posible para ayudar a todos los comerciantes y me alegro de haber dado en el blanco por usted. ¡Le deseamos a usted y a su tienda mucho éxito!
Salud,
Pushpesh y el equipo de soporte de ventas adicionales y cruzadas en el carrito
Great app for up-sells at cart stage (not tried any other stages yet). Also very fast and efficient customer service. Would recommend!
Hello to our friends from Minute Taker
Thank you! We are happy we could assist you :-) All the best on your e-commerce journey ;-)
-Melissa & the In Cart Upsell Support Team
Great customer support so 5 stars.
If you want to see an example, this is what I did with it:
https://www.freshlymintedstore.com/collections/special-offers
This app is awesome, we previously tried 5 different ways of upselling our subscription service with no luck. With a hail mary email at 8pm at night someone from their *amazing* customer service staff was on the phone with us until about 1am EST the Thursday night before black Friday. After we launched the app, our subscriptions increased from the upset by 170% - thank you In Cart Upsell!
excellent customer service here... I was really struggling in a panic to why no one could add my pop up product to their cart... and the staff here totally saved me within a matter of minutes... got everything running up and good... they know their stuff! thank you a million times :)
Hello to our friends at PillowPanels.com
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team