In Cart Upsell & Cross Sell

Unfortunately 2 years after writing my 5 star review below, I must say I am now very disappointed. App has a bug when trying to add a rule for trigger of offer. Took over 8 hours to have someone raad my support message and still 24 hours later, no progress or updates at all. I have a product launch happening and the in cart upsell offer which I had pre advertised on social media will not be ...

Not sure what happened. We have used this app successfully for years (since 2017) and then in the fall of 2020 we started experiencing issues with our offers not showing. Contacted support and it took over a week to get our offers back on line. It worked for a while and now the same thing is happening again. Sent 2 requests to support for help and radio silence for almost a week. Had to find an ...

The team is really nice, reactive and seems to be working hard. However, we sadly still keep getting the same months-old bugs and problems over and over again, with customers complaining regularly and/or (worse!) even aborting their purchase because of trust issues and visual confusion, e.g. overlapping cart elements etc.
Moreover, it's not possible to define rule priorities or more complex ...

Cannot recommend this app.
- creating offers is very complicated and time-consuming, the options are basic
- the ai system is not compatible with manual offers, you are not advised to run both, even if they target different products.
- not working with the Shopify translations system and GraphQL
- some functions are apparently 'not working with our theme'

The support of the app is very fast, but ...

I have been using this app for one year without any issues. Something came up and it's no longer working the way it should. Now, I have been talking back and forth to the developer team for over 3 weeks without any success to fix it.

When you create an offer, it does not allow you to select a specific product variant, only the main product! This makes the app not capable of running one of the offers that we have (currently manually coded).

Note that it also does not allow setting an actual discounted price, without creating a discount code or making a duplicate product with a different price.

had the app for about 1 week and noticed my sales were down. played about with my site for abit and found out when the app pops up it removes the payment button so custermars couldn't pay!! removed the app and sale are back on track. overall the app was good, just need to fix that bug

The app was easy to install and the support team was very responsive and willing to help with customization. However, we had issues with the app affecting our page loading speed, and conversion was very low. Ultimately, we decided that the moderate amount of increased sales was not worth the site speed hit and uninstalled the app.

It works, but I'm removing it. The 7 step process to implement is a nightmare. You better be comfortable editing your templates manually and you should be very careful. The "hidden product" trick is not so hidden on all pages. Good luck finding which files to change to make sure that they don't appear inadvertently. I was also not a big fan of having to duplicate an item and add a "hiddenproduct' ...

Makes the site load way slower sometimes. Had to uninstall it.