Omtaler (997)
Raffiner
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Etter vurdering
The In Cart Upsell team is super helpful! They help me fix and go through installation in a breeze. That was best. The app itself still needs some adjusting, interface needs more work, but all in all a good decision
Hi there Elaiya,
We appreciate you taking the time to leave this review. It is great to hear that the In Cart Upsell team was able to quickly help you set up your app. As you move forward, do not hesitate to reach out. We are here to help!
The Support Team
had the app for about 1 week and noticed my sales were down. played about with my site for abit and found out when the app pops up it removes the payment button so custermars couldn't pay!! removed the app and sale are back on track. overall the app was good, just need to fix that bug
Hello!
This is Sean, the Customer Success Manager for In Cart Upsell. We took over this app from the previous owner :)
You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and much better support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the In Cart Upsell Team
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Previous Reply:
Thanks for being one of our first users! This early bug is now fixed. I apologize for the pain it caused you!
The support is cool, helped me, but at first I expected it for a long time, but they helped. I recommendet
Hello to our friends at Only Pets
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
The app was easy to install and the support team was very responsive and willing to help with customization. However, we had issues with the app affecting our page loading speed, and conversion was very low. Ultimately, we decided that the moderate amount of increased sales was not worth the site speed hit and uninstalled the app.
Hello to our friends at J. Stockard Fly Fishing
Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with In Cart Upsell & Cross Sell.
We do appreciate your honest feedback, it provides us an opportunity to make things even better for you and other merchants going forward, with that being said we would love the opportunity to work with you to find a solution reach out to us at info@incartupsell.com.
Tanu & The In Cart Upsell & Cross Sell Support Team
The app does what it promises and The customer support (Denis) was very helpful and jumped on a Videocall with me to solve an issue. Thanks for the competent and quick help!
Hello BIRKENSPANNER,
We appreciate your 5-star review! It is great to hear that Denis was able to assist you via Videocall. We love to offer that complimentary service to help stores get all of the perks they need to be successful. Thank you for selecting In Cart Upsell to promote your business.
Stephanie and the Customer Support Team
Exactly what we were looking for! Super easy to set up the offers and the support team is incredible! We were having some trouble getting the pop up to show in our cart and the team was able to help us same day. Highly recommend!
Hello to our friends at Brightech
Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
Great support, they answered all my questions directly and fixed my problem so i am very happy. Very friendly aswell.
Hello to our friends at Hälsopaketet
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
Denis was super helpful, very impressed with the app! Let's you do many types of upsells and will for sure increase my average order spend.
Hello to our friends at Sean Solo Sabers
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
Super easy to set up although there were some problems with the setup wizard on my shopify theme. As I already read in the other comments: Fastest support I have ever seen on any customer service. Just told them my problem via chat an literally hald a minute later my problem was solved and included to my shop. Awesome!
Hello to our friends at Fruitjunkies
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
I can't say enough about the support assistance I just had with Dennis. Someone added this app to my website just yesterday, but it was not complete and I needed it up and running asap for a new platform launch. I reached out on chat and he was extremely helpful and willing to make it happen. So far I highly recommend this app!!! Thank you, Denis.
Hi Disguise the Surprise,
Thank you for leaving us this review! We take great pride in the quality of support that our team offers to merchants and this is very gratifying to read. It is always nice to hear kind words about specific members of our team, and Denis will be overjoyed to read this review!