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i encounter a problem on setting up an offer. but the costumer support is superb. it took a bit but we finally got it working perfectly. regarding the app itself. ones we pinpoint the issue. it works like a charm. easy to use and navigate
Hi crossfaceGEAR,
Thank you for this 5-star review. It is great to hear that you and our customer support team were able to find the resolution you needed to get your app up and running the way you wanted. Please reach out anytime you need!
The Support Team
Terrible application, it doesn't work and the customer service people always respond the same as they are in development
Hi Rs Motor,
We’re very sorry you’ve had this experience, our application is undergoing maintenance and we expect to return to full functionality very soon. In the meantime, we will be providing updates on the app dashboard. We will reach out to you once our developers have resolved the issue to provide an update and a discount for the inconvenience.
The customer service is just above and beyond anything I've experienced! A highly skilled CSS coder spent over an hour with me making the app look exactly how I wanted it on both desktop and mobile. This has been a huge improvement to our store. I cannot recommend this company enough.
Hello to our friends from The Modern Dane
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
Really fast & professional support from Denis. Got everything fixed and the plugin works beautifully!
Hello to our friends at Jerky Shop Norge
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
Great app and great, very friendly and fast customer service. They answer within minutes and can do anything for you. Highly recommend!
Hello to our friends at Artmementos
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! We appreciate the high recommendation.
Tanu & The In Cart Upsell & Cross Sell Support Team
incredible customer service, they helped set up our page over chat so it looked exactly how we wanted
Hello to our friends at N*SP
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
Great service and result from the start. We downloaded this app to have one specific feature installed, and when it required extra support to do so Denis helped quickly and effectively. Looking forward to exploring more features as we dive in.
Hello to our friends at Despaña Brand Foods
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Denis could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The In Cart Upsell & Cross Sell Support Team
Great app! It is easy to set up & use :) Helpful to link products together and help customers see new offerings. Customer service was very helpful with my questions as well.
Hello to our friends at Tails Up, Pup
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
I just installed the app, it's good but the best part is the support. Awesomely effective and quick, thank you!
Hello to our friends from Boreale
Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The In Cart Upsell & Cross-Sell Support Team
We had a minor setup wizard issue so we hopped on chat with the devs. They solved the issue super quickly and positioned our upsell widget exactly where we wanted it. A+ support!
Hello, ColorLugs™ & Team,
Thanks for your review, we really appreciate it. Glad to know you had a positive happy experience. You can contact us anytime for any app support.
We wish ColorLugs™ great successes and all the very best!
Cheers!
`Harish - Customer Success Team