ICU• In Cart Upsell Cross Sell
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Recensioner (563)
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This app is fantastic, having everything needed to start selling adds-on a cross-selling. Lasandra provided outstanding support in helping us integrate the app with some minor adjustments to our theme. I’m thoroughly impressed with her assistance and the app's capabilities and flexibility. Highly recommended.
Hi VMAT,
Thank you for your review! We're thrilled to hear that the app has met all your needs and that Lasandra provided outstanding support. Your recommendation means a lot to us.
Thanks for choosing our app!
This app fits my needs and I received prompt and helpful technical assistance via chat when needed.
Hi Candles 4 the Culture,
Thank you for your positive feedback! It's wonderful to hear that our app suits your needs and that our chat support was able to assist you promptly and effectively. We appreciate you taking the time to share your experience!
Testing the plugin for around half a month now and can't say too much about the functionality yet. Setting up the autopilot was really very easy.
But what I would like to emphasize is the really fast and dedicated support.
We had a few set-up difficulties and problems with our theme, which the support and the developers solved for us on their own, really great, thank you very much!
Thank you so much for the review! We're glad to hear the autopilot setup was smooth for you, and we truly appreciate your patience while we worked through the theme-related issues. It's great to know our support team and developers were able to assist effectively. If you have any questions as you continue testing the plugin, we're always here to help!
Quick and easy to use. Great support. I recently had an issue and received a reply to my email query within in minutes. My problem was resolved (it was my own fault in the end) and I'm on my way again with in record time.
Hi there Chile Mojo,
We love to hear that you were able to use our support team to assist you with your app. Thanks for taking the time to leave us this great review and do not hesitate to reach out if you need us for anything.
The In Cart Upsell Support Team
Great app to add some extra selling points to your website. With a very friendly support team. I had a problem with positioning an offer on my new theme and they helped perfectly with the installation of this app on my new theme.
Hello to our friends at RevitalTrax
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
Not sure what happened. We have used this app successfully for years (since 2017) and then in the fall of 2020 we started experiencing issues with our offers not showing. Contacted support and it took over a week to get our offers back on line. It worked for a while and now the same thing is happening again. Sent 2 requests to support for help and radio silence for almost a week. Had to find an alternate and uninstall. Would not have moved on if the program just kept working as before. My guess is that they have changed something in the code that makes it incompatible with some installations and they have not found the ghost. It was a great app when it worked ! Updated.... it would appear that In Cart Upsell has rebranded and has a new pricing structure. Not sure if this has anything to do with the app not working on our site after several years, but it does appear that new customers are having better success with both functionality and support. If this is a shedding of customers on the old pricing structure, shame on you... "you dance with the one that brung ya"!
Hello Benjamin,
I'm really sorry for the inconvenience caused this past few weeks. We are continuously working on getting the app working on all stores and ensuring all users get the best service from the app. I'm sad you had to uninstall the app and find an alternative solution.
Benedict & the In Cart Upsell team
Changed my template, and the ICU team quickly got their app up to speed for my store. Much appreciated!
Hello to our friends at Challengers Comics
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
App has been great! Had some trouble getting it working on a new theme and Lasandra went above and beyond to get us up and running again!
Hello to our friends at Point No Point Studio
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
Great app and support! We have seen a significant increase in average spend throughout our store from the upsells!
Hello The Sweet Store,
We are happy to hear that you are seeing a significant increase in average spend from your use of In Cart Upsell & CrossSell! Thanks for acknowledging our app and our support. We appreciate you and are here if you need us!
The Support Team
They have very responsive and helpful support, should you need any assistance getting it setup. Thanks!
Hello, friends at Tiny's LEDs
Thank you for sharing your experience and leaving us a 5-star review. We appreciate it!
Happy Selling!
-Jevon & The In Cart Upsell Support Team
