Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
26 november 2017

I paid for this app $39.99/month for two months before realizing it wasn't even working on my site. Two thumbs down!

Guess What I Just Bought
Kanada
Ungefär en månad användning av appen
In Cart Upsell svarade 13 mars 2020

Hello!

This is Sean, the Customer Success Manager for In Cart Upsell. We took over this app from the previous owner 3 months ago :)

You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & Team

24 mars 2022

Great app and customer support! It saved me thousands of dollars not to do custom development on my site.

Norse Interiors
USA
En dag användning av appen
In Cart Upsell svarade 25 mars 2022

Hello friends at Norse Interiors

We are extremely happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team has been so helpful! We are grateful for awesome customers like you! We wish you and your store great success.

Tanu & The In Cart Upsell & Cross-Sell Support Team

21 april 2022

App spettacolare con assistenza al top, super consigliata.
Assistenza sempre attiva e pronti ad aiutarti.

NaviForce Italia
Italien
En dag användning av appen
In Cart Upsell svarade 22 april 2022

Un saluto ai nostri amici di NaviForce Italia

Grazie per la fantastica recensione. Siamo lieti di sapere che hai avuto un'esperienza positiva con la nostra app. Apprezziamo davvero la tua attività e ti siamo così grati per la fiducia che hai riposto in noi. Vorremmo ringraziare i fantastici clienti come te per il tuo straordinario supporto! Sei forte!

Saluti,
Pushpesh e il team di supporto per upsell e cross-sell nel carrello

9 augusti 2022

Wonderful customer service! Quick and very helpful. Look forward to seeing how well this app performs for us.

P.S. Good Times
USA
En dag användning av appen
In Cart Upsell svarade 10 augusti 2022

Hello to our friends at P.S. Good Times

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

27 oktober 2020

I've been only using the app for a day or so but had an issue with the popup showing up, I sent a short email to their team and IN MINUTES had a response and the issue was quickly fixed by their team, Literally in disbelief as to how fast it was resolved. Shout out to Jevon for the amazing customer service.

Reflex Insert
Kanada
En dag användning av appen
In Cart Upsell svarade 28 oktober 2020

Hello to our friends from Reflex Insert

We're happy you had a fantastic experience with us! Thanks for leaving us this awesome review! We're thankful for amazing customers like you. We will be sure to let Jevon know that his assistance was very much appreciated :-)

Melissa & the In Cart Upsell Support Team

24 februari 2023

Great app and great, very friendly and fast customer service from Denis. 5-stars from me. /Paul Persson

eu.cleancutcopenhagen.com
Danmark
En dag användning av appen
In Cart Upsell svarade 24 februari 2023

Hello to our friends at eu.cleancutcopenhagen.com

Thanks for sharing your review with us and the community. We're thrilled to learn that Denis was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

22 mars 2016

had the app for about 1 week and noticed my sales were down. played about with my site for abit and found out when the app pops up it removes the payment button so custermars couldn't pay!! removed the app and sale are back on track. overall the app was good, just need to fix that bug

Therightchargers
Storbritannien
Ungefär en månad användning av appen
In Cart Upsell svarade 8 juli 2019

Hello!
This is Sean, the Customer Success Manager for In Cart Upsell. We took over this app from the previous owner :)

You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app (including new features and much better support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & the In Cart Upsell Team

---------------------------
Previous Reply:​

Thanks for being one of our first users! This early bug is now fixed. I apologize for the pain it caused you!

3 april 2023

The support is cool, helped me, but at first I expected it for a long time, but they helped. I recommendet

Only Pets
Storbritannien
28 dagar användning av appen
In Cart Upsell svarade 3 april 2023

Hello to our friends at Only Pets

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

19 augusti 2020

We have only been using the app for a couple of days now but, it was super easy to set up. We had a couple of simple customizations we wanted to get done and like other reviews said the support was very quick to respond to us. Less than 2 hour response time.

Tampa Bay Masks
USA
En dag användning av appen
In Cart Upsell svarade 19 augusti 2020

Hello friends from Tampa Bay Masks!

Our heartfelt thanks to you for leaving us this awesome 5-star review! thanks as well for the kudos on our customer support :-) We're extremely glad for the support!

-Melissa & the In Cart Upsell Support Team

17 februari 2023

Exactly what we were looking for! Super easy to set up the offers and the support team is incredible! We were having some trouble getting the pop up to show in our cart and the team was able to help us same day. Highly recommend!

Brightech
USA
En dag användning av appen
In Cart Upsell svarade 20 februari 2023

Hello to our friends at Brightech
Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team