In Cart Upsell & Cross‑Sell , 968 รีวิว
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I love the product. It's perfect and really makes a difference to performance.
All great apps require a bit of adjustment to make them perfect ,and this app has the best support team I've seen. Looking forward to continued success!
Hello friends from Compressionist!
Thanks SO MUCH for taking the time to give us this 5-star rating. So glad our app is working well for you and we hope it helps your business A LOT! Also, thanks for acknowledging our support team, we think they are pretty great! We appreciate your business very much. =)
-Sean & the In Cart Upsell Support Team
they charge me for an app that doesn't even work properly. they want me to pay a developer to fix their broken app.
after being a customer for 2 years, their app breaks, blames my site when it was untouched, and then wanted me to pay a developer to fix the code that is causing their to not work. on a free shopify theme.
Hello to our friends at Aqua Pura Bracelets
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with In Cart Upsell & Cross Sell.
I want to extend my sincerest apologies for the negative experience that you had with In Cart Upsell & Cross Sell app. We are bummed to hear that the app did not work perfectly on your store. As communicated over the email, we did thorough testing and our developers were able to confirm that the issue is not emanating from our app. We also sent you a screenshot that you can send over to the theme developers to further troubleshoot the issue. We are not asking you to hire external developers, but rather asking you to reach out to the developer of your theme who we think is the best person to look into the issue. Please be assured that we are 100% committed to providing you with exceptional service.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues.
Regards,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
This is my first in cart upsell app I have downloaded that I have been very satisfied with! Lasandra was so amazing, after giving her an example of what I wanted she was able to accomplish it and and helped customize it to my store as well as having it exactly the way I wanted. Thank you Lasandra for the amazing customer experience with this app!
Hello to our friends at BeautiBabes
We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying In Cart Upsell & Cross-Sell and that Lasandra was able to assist you. We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The In Cart Upsell & Cross Sell Support Team
Really great app. The support here is crazy supportive. Definetely recommend it for installation especially before black friday & christmas
Hello to our friends at Noble Noir
We are incredibly grateful that you took the time to leave us such a wonderful review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The In Cart Upsell & Cross-Sell Support Team
Works as intended with good options/customisation and the team have been quick to respond and fix any minor issues.
Hello, friends from Bad Shepherd Brewing Co!
Thank you sooooo much for leaving this amazing review! We sincerely appreciate it. We are glad we could be of great help to you :-)
-Melissa & the In Cart Upsell Support Team
Tried bunch of upsell apps, made my checkout process so slow with alot of glitches . This app is byy faar the best !
Highly recommend it.
Hello to our friends at JUICY INT
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!
Tanu & The In Cart Upsell & Cross-Sell Support Team
Couldn't get it to work or do what it was supposed to. Deleted....
Hello!
This is Sean, the Customer Success Manager for In Cart Upsell. We took over this app from the previous owner 3 months ago :)
You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & Team
Good app, easy to set up and has helped us sell more products to our customers. Good customer service.
Hello to our friends at Addison Clothing Store
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
Great app and great customer service! I chat box is the best feature and everyone is willing to help!
Hello to our friends from Wellthy™
Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support!
Tanu & The In Cart Upsell & Cross-Sell Support Team
This app is definitely worth it. It makes us more money than it costs. Customer service is amazing. They customized the design just how I wanted it and so that looks like a native part of the page. I give this page one star less than the top rating because the back end has to stay quite simple. I struggle with creating really smart offers. I have set it so that my top upsell products get displayed at any time. Easy
Hello to our friends from We Norwegians
We sincerely appreciate the honest feedback! Thank you for leaving us this great review, we will definitely take your suggestions into consideration! We wish you and your store great success :-)
-Melissa & the In Cart Upsell Support Team