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The customer support team turned me around, their support was instant and educating. Highly recommend this team and i'm looking forward to incremental sales and GP$
Hello!
This is Sean, the Customer Success Manager for In Cart Upsell. Thanks for your feedback.
Sounds like you would like the free plan to NOT have the "Powered by In Cart Upsell" message at the bottom of the free offer option? I hear you. However please know that ANY company that offers a free plan includes some kind of messaging - whether it's an online website builder tool or an online store.
Even massive online services like Shopify or Wordpress include a messaging in their free plans... so while I hear you, please remember that we make ZERO dollars for all our MANY free users. So the little bit of branding helps us to recoup the costs of taking up costly space on our servers and paying our support teams to still give you free support.
That said, I can offer you a free 30-day trial of our basic paid plan (instead of 7)? That would give you 30 days to make sure that the upsell/cross-sell box is seeing more than the return on investment needed to pay for the basic plan... Would that help?
Anything that we can do for you to convince you to either remove this review, or give us more stars? 1-star reviews REALLY hurt our ranking on the app store :(
It would be sincerely appreciated. Feel free to reply here, or reply to my direct email. Thanks so much for your help...
Sean H & The In Cart Upsell Support Team
These folks didn't just make an app that works, THEY work! No kidding, support is ridiculously quick and responsive - tell them what you want/need, and they make it happen. Worth every single penny!!
Greetings Once American,
Wow! This is a great review and we appreciate you taking the time to leave it. We love to hear that In Cart Upsell & CrossSell works for your needs and that our support team could quickly assist you with what you wanted. We are here if you need us for any support needs or questions.
The Support Team
they are super awesome and quite understanding. Love the way takeen handled my issues. We asked for an extension and they gave it without objection.
Totally recommended.
Hello friends from shopbeautyproduct!
So glad our support team did a great job for you! Our hope is that the in-cart upsale offers increase your revenue per order in a big way. Hope shopbeautyproduct is massively successful online!
-Sean & the In Cart Upsell Support Team
Upsells are as we all know very important. This app perfectly gets the job done of making me more money and also the support is very helpfull and friendly!
Hello to our friends at Mini Lovers
Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The In Cart Upsell & Cross Sell Support Team
Very beautiful app ! Perfect to upgrade the shopping cart on my website. Easy to use I recommend this app
Hello to our friends from Petaventure
Thank you for leaving us this great recommendation! ;-) We appreciate it!
-Melissa & the In Cart Upsell Support Team
The guy that helped was super nice and fixed that problem for me very quickly. and the app works perfectly
Hello to our friends at smarthoopdk
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support!
Tanu & The In Cart Upsell & Cross-Sell Support Team
Great addition to store. We love app. Awesome creation of their app.
Such a good app to use, you get a lot of customizing settings. Also big respect for the professionality of the support team, fast responding time, and very polite behavior
Hello to our friends at WinterVibes
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
I recommend this app. It's the first time i'm using it and had some difficulties to parameter my offer.
Support team was very efficient and Denis guided me to find a solution. In a couple of minutes everything is working well.
App is easy to use and fast to manage (create offers etc.)
I particularly appreciate many triggers so I will be able to custom offer for every product.
Hi there Venicci,
Thank you so much for your glowing review. It is great to hear that Denis was able to efficiently guide you through your desired custom offers. Your store and products look great! We are happy that In Cart Upsell can boost your sales.
Stephanie & the Customer Support Team
Really great app. Very pleased!!
I had some technical issues (my fault). Sent an email for assistance and received almost immediate reply and detailed help. Problem was resolved and all questions answered at lightning speed!