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Really great support and customer service! They responded quickly and helped me when I experienced problems :)
Hello to our friends at soft-rebels.com
Thanks for sharing your review with us and the community. We're thrilled to learn that Denis was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
This is a great app that looks great on your store off the shelf, and the support is tremendous.
Greetings Salty Rodeo Co.,
It is great to see this 5-star review! Thanks for acknowledging not only the application itself, but the support as well. We take pride in taking care of merchants such as you and helping you to set up your store the way you want it to look. We are here if you need us!
The Support Team
So far the app is working great and the customer service is very responsive! The app is very flexible and easy to use.
Hello to our friends from Sipsey Wilder
It's extremely great of you to leave this great review here, we appreciate the support, and we are glad we could assist you! :-)
-Tanu & The In Cart Upsell Support Team
UPDATE: Will contacted me and wanted to make things right. He got to it immediately is now working fine and making extra sales. Thanks Will!
Previously: Could not get the app to work as needed. Contacted support and they were very slow to reply - 4 days. Support did work on the issue though it was incomplete and sloppy. I don't think they checked after doing the work. Contacted support a second time - this time no answer at all (we waited for 7 days). I guess they didn't want to deal with it. We uninstalled the app.
Overall, I'm pretty happy with In Cart Upsell & Cross Sell. It has some limitations with the logic and how smoothly it works in AJAX carts with seemingly no interest to improve it. But the app gets the job done it has yielded some good results. The support by Rasheem has been above and beyond!
Hello, friends at The Wander Club
Thank you so much for the positive review. We appreciate your business and helping to share the word about In Cart Upsell & Cross Sell!
-Jevon & The In Cart Upsell Support Team
Im new to this up selling app found it hard to get it set up, however with help from Denis he made it super easy and helped me set it up. thanks for all the help
Hello to our friends at Branded Bottle
Thanks for sharing your review with us and the community. We're thrilled to learn that Denis was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
Great customer service from Jevon who dealt with my queries quickly and promptly. He also customised the app for my store and it looks great.
Hello to our friends from HappyStore
Thank you! We will definitely extend your kudos to our support team! We really appreciate this awesome review :-)
-Melissa & the In Cart Upsell Support Team
Works as advertised. Used it on www.psychedeliashop.com
Recommended!
I installed this app on my Shopify store. You can display offers with triggers but there is also the option 'broad' which means no trigger. If this one is enabled, all the rest triggers stop working. I contacted support many times and they do not respond to me for 3 weeks already. Very disapointed.
Hello, Blitz (TM) Thank you for your feedback. We DEFINITELY want to get it right for you 100%, and this type of issue is very rare for our app.
We fully understand your frustration with this rare issue and can assure you that we are working to resolve this quickly. We are very sorry for the inconvenience this is causing you.
We do our best to increase the service quality of our app and services on a daily basis and look forward to reaching a resolution very soon. Please check your email for updates. We are working hard to get back to you as quickly as possible.
Here to help, and very sorry you experienced this.
Tanveer(Customer Success Manager) & The In Cart Upsell Team
I really like that this app is in-cart and not a pop-up, and that there is a free plan for single offers - brilliant for small businesses getting up and running. But, the very best thing about it is the helpful and responsive support team!
Hello to our friends from armadillosun
Thank you for leaving us this great review! We are happy we could assist you! We wish you and your store great success :-)
-Melissa & the In Cart Upsell Support Team