In Cart Upsell & Cross‑Sell , 970 条评论
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I like the app however I don't like the fact that you have restricted feature and you have to add your brand on the offer where customers will be able to see it. That will not make people upgrade if they don't want to. Beside of that,I love it!
Hello!
This is Sean, the Customer Success Manager for In Cart Upsell. We took over this app from the previous owner :)
You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and much better support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the In Cart Upsell Team
Very good app and great support. Would totally recommend! Very good app and great support. Would totally recommend!
Hello friends at ANZ Factory
We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you. We really appreciate the high recommendation! We wish you and your store all the best.
Tanu & The In Cart Upsell & Cross-Sell Support Team
It works, but I'm removing it. The 7 step process to implement is a nightmare. You better be comfortable editing your templates manually and you should be very careful. The "hidden product" trick is not so hidden on all pages. Good luck finding which files to change to make sure that they don't appear inadvertently. I was also not a big fan of having to duplicate an item and add a "hiddenproduct' tag. It's just another thing to manage.
I'd also like to point out that the instructions were not totally accurate for my theme which is currently the free Supply Theme. Again, you might want to know what you are doing here. If you are uncomfortable editing your HTML files, I'd stay away from this app.
I think this should be push button deploy, then setup and manage. It's just not that simple.
I love the idea and will be searching for another alternative once I uninstall this app.
Hello!
This is Sean, the Customer Success Manager for In Cart Upsell. We took over this app from the previous owner :)
You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the In Cart Upsell Team
Do not trust these people i choose the free plan to try out the app i decided i did not need the app at that moment so i decided to uninstall it and they charged me a "usage fee" on a free plan. This has to be illegal somehow. daylight robbery.
Hello! We would never charge someone who doesn't WANT to be charged. HAPPY to credit this back asap. I've emailed you directly to get it resolved. Please reply and we'll get you taken care of right away! Thanks :)
Sean & The In Cart Upsell Support Team
Not good app. when i want to remove it and asked for help from developer to remove code from my theme, he said manage it yourself. i cleraly informed i am not a developer while downloading the app - at that time you said you will help but now wont since the app is not working for me.
Hey Belora, Tanveer this side, Customer Success Manager.
Thanks for raising your concern. And I want to apologize for the confusion that happens here.
I wanted to clarify we are not injecting any of our code into Shopify themes. So, I would really want to help you out if I know the cause of your dissatisfaction.
I want to apologize for the experience that you faced while using the app. This issue has never happened before with any of our clients.
we will be happy to have a screen-sharing call with you and walk you through everything in detail if you are still facing any issues.
Again, we are so sorry about what happened here (it is not normal with our app). We work SUPER hard to make sure every merchant who uses our app has an A+ experience.
Tanveer & In Cart Upsell Support Team
5/19/21 - App is still not working. It does respond to the vendor based rules. Such a disappointment. This app stopped working correctly after testing their new Ai Autosuggest. I emailed support several days ago to let them know the app was no longer responding to the vendor based rules. They have not corrected the errors and they have stopped responding to emails.
Hi Whiskey N Biscuits,
We fully understand the frustration for the lack of communication over the weekends. The issue had actually been resolved, All previously disabled features were enabled and all offers are working as expected. Check your email for the latest updates on this issue.
Benedict & In Cart Upsell team
I use this app on all my stores. It's an easy and non-intrusive ways to bump up the Average Order Value
Hello to our friends at Broderik
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
Few complications during set up, but I have to say Customer Support is really great. My first discount in cart has been live for 24hrs, so I can't say if the conversation works well or not yet, but I am pleased with CS and ease of use.
Hello to our friends from Navesink PPE
We appreciate you leaving your feedback, thanks for leaving us this great review! :-)
-Melissa & the In Cart Upsell Support Team
Seems to work great but with the free version (as stated) there is a "Powered By In Cart Upsell" that looks so tacky and who wants their customer to see it as a upsell funnel!!! Otherwise works easy enough.
Will probably uninstall.
Hello to our friends from Red Robin
Thank you for leaving us this review! We have made note of your concerns and will definitely work on this! We wish you all the best!
-Melissa & the In Cart Upsell Support Team
Incredible app and WILL is awesome and a big help! Now I can recommend product upsells at the RIGHT TIME and not annoy people. Easy to install and easy to implement