In Cart Upsell & Cross‑Sell , 966 条评论
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Easy to use app, and fantastic customer service. We were able to adjust settings, add custom css and get our questions answered quickly through their customer service in-app chat.
Hello to our friends at James Street Co
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
I just installed the app, it's good but the best part is the support. Awesomely effective and quick, thank you!
Hello to our friends from Boreale
Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The In Cart Upsell & Cross-Sell Support Team
We had a minor setup wizard issue so we hopped on chat with the devs. They solved the issue super quickly and positioned our upsell widget exactly where we wanted it. A+ support!
Hello, ColorLugs™ & Team,
Thanks for your review, we really appreciate it. Glad to know you had a positive happy experience. You can contact us anytime for any app support.
We wish ColorLugs™ great successes and all the very best!
Cheers!
`Harish - Customer Success Team
Makes the site load way slower sometimes. Had to uninstall it.
Hello!
This is Sean, the Customer Success Manager for In Cart Upsell. We took over this app from the previous owner :)
You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the In Cart Upsell Team
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Previous Reply:
I'm sorry this happened to you! We've fixed this issue - it's no longer possible for this app to slow down your store.
great support, just helped me install the app. looking forward to the additional sales! I like the ways you can customize the widget.
Hello to our friends from Twisted Movement
Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The In Cart Upsell & Cross-Sell Support Team
Excellent customer service! I was having an issue with the setup wizard and Lasandra had me up and going in 10 minutes. Cant wait to see how this app does to drive sales
Hello to our friends at Angling Revolution
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
Seems like it should be simple to install, but never showed up live on my site. limited functionality. NO SUPPORT WHATSOVER! I waited 24 hours, but nothing.
Hello! I show that you emailed us a support request yesterday, and we replied IN 15 MINUTES to your request, asking you to please give us your Shopify Store URL so we could fix it for you asap...
Perhaps our reply email went to your junk mail? Please review your records, I also emailed you directly...
Please reply and help us get this resolved. Thanks SO much. We truly DID email you back in 15 minutes when you emailed us... but we never heard back from you after that...
Sean & The In Cart Upsell Team
Customer service is very reactive and efficient! Thank you Denis I really appreciated your help and your professionalism.
Hello to our friends at As I Am
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
Incart upsell is an amazing app, which helps us collect more revenue and increase AOV. The average CTR is around 5%, but this depends on the offer. It works without any problems. We also did not notice that it affects website loading speed. Last but not least, support is also great. 5 stars without any doubt and very recommended!
Hello to our friends from happykoala-hr
Thank you for leaving us this great review! We are extremely happy that you find the app to be amazing, it means a lot to us :-) We appreciate the kudos! Don't hesitate to reach out to us with any additional questions you may have!
Melissa & the In Cart Upsell Support Team
This app is incredible and has made me hundreds of dollars in profit monthly ! There support is also outstanding and has went above and beyond to help me with issues on my store on a Friday even though the issue had nothing to do with their app in the first place , they still fixed the problem for me. I highly recommend this app !
Hello friends from Pod Plug!
Really happy that our app is helping your store make more $$ per order! And our support team works really hard to help our clients -- so we appreciate the kudos! Here's to big success for Pod Plug online...
-Sean & the In Cart Upsell Support Team