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Lasandra was super helpful getting our offers to integrate and look seamless with our store. Thank you.
Hello to our friends at Dower & Hall
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
Best App and best customer support experience, they will literally call you and set everything up for you! I have not received this level of support and service from any other app provider. At first I was hesitant because I thought it would be hard to use and set up and far from it not only is the app easy to use they will literally help you install everything!!!! Thank You Thank You!!!!!
Great app! We've been using it for over a year and ran many promotions and upsells successfully. Customer service is also fabulous and always helpful.
Hello to our friends from LUNA Sandals
We are happy our app have been useful to you :-) Thank you for leaving us this wonderful review! :-)
-Melissa & the In Cart Upsell Support Team
Great app, great customer service! In Carp Upsell & Cross Sell Gives us a return we are very satisfied with.
Hello to our friends from Ruff Houzin
Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-)
-Melissa & the In Cart Upsell Support Team
The app itself has been quite useful on our site, I definitely recommend it. We've been presently surprised with the number of upsells it's added. BUT MORE IMPORTANTLY, the chat support and tech support are unmatched with other Apps we've used. This app has had the best customer service we've experienced, hands down.
Hello to our friends at House by JSD
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent service. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
Unfortunately 2 years after writing my 5 star review below, I must say I am now very disappointed. App has a bug when trying to add a rule for trigger of offer. Took over 8 hours to have someone raad my support message and still 24 hours later, no progress or updates at all. I have a product launch happening and the in cart upsell offer which I had pre advertised on social media will not be working. Very disappointed at the lack of support for this app now. Especially considering how I had once been so impressed as below 2 years ago...
My 5 star review is just as much for the app as it is for the support. The app provides exactly what I need and when I required some assistance last night and today, support was readily available. As I am in Australia it is often hard to get support in hours that suit due to time zone issues, but it was great to have one person start out helping me, and then another continue on when the other became unavailable. Thanks to Denis for the initial help and then Lasandra for continuing on from there diagnosing and correcting my problem.
Hello to our friends from Coconette-oz
Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted Denis and Lasandra have been able to assist you. We’ll make sure we pass your kind words to them, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The In Cart Upsell & Cross-Sell Support Team
Great app to add some extra selling points to your website. With a very friendly support team. I had a problem with positioning an offer on my new theme and they helped perfectly with the installation of this app on my new theme.
Hello to our friends at RevitalTrax
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
Great conversions and the BEST customer support from any app we have worked with. All around a great addition to any website!
Hello to our friends from Toor Knives
Thank you for this awesome feedback! We're happy you had a fantastic experience. We are glad we were able to help! :-) We wish you all the best on your e-commerce journey!
Melissa & the In Cart Upsell Support Team
GREAT APP!!!! Strongly recommend it to everyone. You can do special promotions here and upsell to current customers.
Hello friends from milamilabrand!
Sooo appreciate you taking the time to leave this awesome review for our app. It means a lot! Hope the in-cart offers help increase your RPO big time!! Here's to lots of success for milamilabrand! :)
-Sean & the In Cart Upsell Support Team
Great app and great customer support. I really like the setup wizard, that makes it easy to customize the look and feel with no coding skills.
Hello to our friends from Önling
Thank you for leaving us this fantastic detailed review! We are extremely glad we could assist! If you have any more queries do not hesitate to reach out to us! We wish Önling the utmost success online :-)
Melissa & the In Cart Upsell Support Team