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Good support. Advance app. I can easily customize my cross-sell window. it's perfect! Give 5 stars!!!
Hello to our friends at ZabooDesign
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
Great app! Does wonders for my AOV. Plus their customer support is incredible. Lasandra helped me resolve issues in no time and was super professional.
Hello to our friends at Hundsome Danmark
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
Really like this app as I don't like pop ups. The one thing that would be great is if they can add discounts for add the upsell! :)
Hello, friends from Urban Adition!
Thank you for leaving this great review! We are glad our app has been useful to you :-) Don't hesitate to reach out with any more queries you may have.
-Melissa & the In Cart Upsell Support Team
A simple and effective way to make customers increase their spending. Great support team as well! There was a minor glitch to our site because the codes were combining with another app but it was solved right away.
Hello friends from Pure Nectar!
Thanks for the great review for our app and recommending it to others out there! It makes our hard work worthwhile! Also glad our support team did a great job for you. Do let us know how else we can support you and Pure Nectar at any time! :)
-Sean & the In Cart Support Team
The customer support team turned me around, their support was instant and educating. Highly recommend this team and i'm looking forward to incremental sales and GP$
Hello!
This is Sean, the Customer Success Manager for In Cart Upsell. Thanks for your feedback.
Sounds like you would like the free plan to NOT have the "Powered by In Cart Upsell" message at the bottom of the free offer option? I hear you. However please know that ANY company that offers a free plan includes some kind of messaging - whether it's an online website builder tool or an online store.
Even massive online services like Shopify or Wordpress include a messaging in their free plans... so while I hear you, please remember that we make ZERO dollars for all our MANY free users. So the little bit of branding helps us to recoup the costs of taking up costly space on our servers and paying our support teams to still give you free support.
That said, I can offer you a free 30-day trial of our basic paid plan (instead of 7)? That would give you 30 days to make sure that the upsell/cross-sell box is seeing more than the return on investment needed to pay for the basic plan... Would that help?
Anything that we can do for you to convince you to either remove this review, or give us more stars? 1-star reviews REALLY hurt our ranking on the app store :(
It would be sincerely appreciated. Feel free to reply here, or reply to my direct email. Thanks so much for your help...
Sean H & The In Cart Upsell Support Team
The team is really nice, reactive and seems to be working hard. However, we sadly still keep getting the same months-old bugs and problems over and over again, with customers complaining regularly and/or (worse!) even aborting their purchase because of trust issues and visual confusion, e.g. overlapping cart elements etc.
Moreover, it's not possible to define rule priorities or more complex triggers (e.g. combining AND/OR conditions), which is a must if you want to give your customers meaningful cross-sell recommendations.
Hello, friends at Truemorrow
Thank you for your feedback. We understand your frustration with this rare issue and can assure you that we're working around the clock to resolve this. Again, we're very sorry for the inconvenience this has caused you.
Our primary objective is to ensure that our customers get added value to their store's when using our app. Once again, I must extend our sincere apology for the negative experience.
We do our best to increase the service quality of our app and services daily and look forward to resolving this issue very soon.
Here to help, and very sorry you experienced this.
Jevon & The In Cart Upsell Team
they are super awesome and quite understanding. Love the way takeen handled my issues. We asked for an extension and they gave it without objection.
Totally recommended.
Hello friends from shopbeautyproduct!
So glad our support team did a great job for you! Our hope is that the in-cart upsale offers increase your revenue per order in a big way. Hope shopbeautyproduct is massively successful online!
-Sean & the In Cart Upsell Support Team
Upsells are as we all know very important. This app perfectly gets the job done of making me more money and also the support is very helpfull and friendly!
Hello to our friends at Mini Lovers
Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The In Cart Upsell & Cross Sell Support Team
Very beautiful app ! Perfect to upgrade the shopping cart on my website. Easy to use I recommend this app
Hello to our friends from Petaventure
Thank you for leaving us this great recommendation! ;-) We appreciate it!
-Melissa & the In Cart Upsell Support Team
The guy that helped was super nice and fixed that problem for me very quickly. and the app works perfectly
Hello to our friends at smarthoopdk
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support!
Tanu & The In Cart Upsell & Cross-Sell Support Team