Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

August 4, 2016

It works great and is really simple and easy to use. Boosts sales a treat.

Luke

www.beardlab.com

Beardlab
United Kingdom
Almost 3 years using the app
June 30, 2022

Good! I love the free option. Good support too! Highly recommended. Easy to install and use. Only advice, remember to update it if you display something seasonal. Keep it fresh.

Curious Collections Vinyl Records & More
United States
Almost 3 years using the app
In Cart Upsell replied July 1, 2022

Hello to our friends at Curious Collections Vinyl Records & More

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We appreciate the recommendation and wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

December 5, 2017

In Cart has allowed us to sell thousands of our highest margin items - key chains to 12% of all customers that checkout for only $40 / month. It pays for itself if you have the traffic. Would highly recommend,

Waterman Custom
United States
Almost 3 years using the app
May 25, 2021

This app works really well and support is FANTASTIC! It does exactly what we want it to do upsell-wise, although the options are not super friendly and you lack some design options, the support makes up for it and really gives their effort to help you to the max of their ability. KEVIN has been of great assistance! Without his assistance, this app is a 3/5, but with his assistance it is 5/5 no doubt-give-him-a-raise-please. His explanation is great, his result was spot on -> Even better than expected, and respond time is good too! Go for it, you won't regret it

Dreamer Designs
United States
Almost 3 years using the app
In Cart Upsell replied May 26, 2021

Hello to our friends from Dreamer Designs

We are very appreciative of this! We are happy that Kevin went above and beyond your expectations and delivered such great service! Thank you for taking the time out to leave us this fantastic review! :-) We will relay your thanks to Kevin! :-)

-Melissa & the In Cart Upsell Support Team

June 1, 2020

Benedict is of a great help, fast response within 24 hours and very helpful. Answered my question and attended to my problem fast.

HarnessBuddy
United States
Almost 3 years using the app
In Cart Upsell replied June 1, 2020

Hello friends from HarnessBuddy!

Really cool of you to take the time to leave us these 5 stars! Our support team is super great and we are proud! Please let us know how else we can serve you. Hope HarnessBuddy is super successful online!

-Sean & the In Cart Upsell Support Team

March 19, 2017

The people at In Cart Upsell have been very helpful when implementing my first 'in cart upsell' promo. They responded quickly to my questions and went out of their way to help me set it up correctly. Great app! Great service - definitely 5 Stars!

Soco Honey
United States
Almost 3 years using the app
May 29, 2018

Great app - increased AOV for us. would recommend

Chaos And Harmony
New Zealand
Almost 3 years using the app
May 4, 2020

This app is fantastic. No annoying pop ups for the customers to deal with. And when I had a small problem they responded to me within the hour and fixed it. Can’t recommend enough. A must have app!

S&J Fisheries
United Kingdom
Almost 3 years using the app
In Cart Upsell replied May 4, 2020

Hello friends from S&J Fisheries!

Amazing of you to leave us this review. Sounds like the basic plan is working well for you! Do let us know what else we can do for you along the way. Hope S&J Fisheries does lots of online sales!

-Sean & the In Cart Upsell Support Team

February 3, 2021

Really good app. Very straight forward and the customisation options are perfect for what we need! Support team is great and very responsive !

Neon Rooms Co
United States
Almost 3 years using the app
In Cart Upsell replied February 3, 2021

Hello to our friends from Neon Rooms Co

Thank you for this review! We are happy that you are satisfied :-) We wish you and your store great success!

-Melissa & the In Cart Upsell Support Team

May 24, 2023

The app needed some tweaking, but with the help of their support it's working beautifully and giving our customers great recommendations.

Spicewalla
United States
Over 2 years using the app
In Cart Upsell replied May 25, 2023

Hello to our friends at Spicewalla

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team