Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

September 10, 2020

Loved the app. Very easy to use and the support team is super responsive.

There are multiple options to customize the offer and the conversion rate is high too.

Pink Harvest Farms
India
Over 3 years using the app
In Cart Upsell replied September 11, 2020

Hello friends at Pink Harvest Farms

A huge thank you for leaving us this incredible review, we appreciate you taking the time to do so! We wish your store all the best online :-)

Melissa & The InCart Upsell Support Team

October 29, 2021

I've run several different campaigns with this app, and am now using it to alert shoppers to a shipping option for combining multiple orders for shipping (using a "free" product and shipping options by weight), with the requirement of them adding a specific item to their cart. I had also updated my Shopify Theme since the last time I'd used the app, and needed help getting the upsell box where I needed it in checkout. Lasandra helped me get it set up and working quickly! Highly recommend this app!

Grassroots Baby
United States
Over 3 years using the app
In Cart Upsell replied November 5, 2021

Hello, friends at Grassroots Baby

Thank you for leaving us a 5-star review and sharing your experience. We're happy to know that your campaigns were successful and that you found other uses for our app. We'll also be sure to let Lasandra know she did a great job serving you!

Happy Selling!
-Jevon & The In Cart Upsell Support Team

April 30, 2021

Perfect upsell and cross selling Shopify app. We have been using it for over a year now. Integration and setting is simple. The support team is very fast to respond!

Lifeboost Coffee
United States
About 3 years using the app
In Cart Upsell replied May 3, 2021

Hello to our friends from Lifeboost Coffee

Thank you for leaving us this great recommendation! We appreciate your support :-)

-Melissa & the In Cart Upsell Support Team

March 6, 2017

Great little app. Works really well and the free plan has a ton of options other apps require you to pay for. I will be upgrading to the paid version in the future for sure.

Bad Hombre Coffee
United States
About 3 years using the app
June 18, 2021

Love this app! Easy installation, great UI, and perfect, fast support if you need it. The app does what it says with the added backup of fast support, all you could ask for really. No hesitation from us recommending this 10/10 (or two thumbs up in movie speak).

London Loves Beauty
United Kingdom
About 3 years using the app
In Cart Upsell replied June 19, 2021

Hello to our friends from London Loves Beauty

We are happy you love the app! We are excited to see this review and we appreciate you taking the time out to write it! We wish you and your store all the best :-)

-Melissa & the In Cart Upsell Support Team

December 9, 2022

Brilliant app and fantastic customer service!! Have been using this app for about 4 years and love it

SmartyPants
New Zealand
About 3 years using the app
In Cart Upsell replied December 13, 2022

Hello to our friends at SmartyPants

We are incredibly grateful that you took the time to leave us such a wonderful review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

January 3, 2022

Love the app, it's helped us make lots of add-on sales. The support is also TOP NOTCH! Would highly recommend to everyone.

The EarthSky Store
United States
About 3 years using the app
In Cart Upsell replied January 5, 2022

Hello to our friends from The EarthSky Store

We're so happy to hear that you are enjoying In Cart Upsell & Cross Sell. We are happy our support team was able to assist you :-) We really appreciate the high recommendation. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

June 22, 2022

I've installed this app in my store for quite a while now and have been using it with reasonable ease. It did take a while to set up initially but once you understand the way the app works with Shopify it made sense. I have provided some improvement suggestions for ease of use with stores that have large inventory and they are going to look into it. The app will be awesome with these improvements. Had an issue with one of my offers and Denis was very quick to help me resolve it. Great, friendly service from Denis. I recommend this app over using the free BOGO offer that Shopify has which is limited in functionality.

Miss Runway Boutique
Australia
About 3 years using the app
In Cart Upsell replied June 22, 2022

Hello to our friends at Miss Runway Boutique

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying In Cart Upsell & Cross-Sell and that Denis was able to assist you. We’ll make sure we pass your kind words along to Denis, who we know will be delighted to read your comment. We appreciate the recommendation.

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

September 3, 2020

This is super easy to integrate and easy to customize. The support is great as well very fast and responsive! Highly reccomend!

mochibiplush
United States
About 3 years using the app
In Cart Upsell replied September 7, 2020

Hello friends from mochibiplush!

Thanks a lot for leaving this awesome 5-star review! We really appreciate it! :-)

-Melissa & the In Cart Upsell Support Team

July 8, 2020

got some upsells already after a few days. Support really helpful and moved my custom solution, would recommend. Awaiting another request, will update if resolved.

The Real Leather Company
United Kingdom
About 3 years using the app
In Cart Upsell replied July 9, 2020

Hello friends from The Real Leather Company!

Thanks for the great review for our app and recommending it to others out there!! We're happy our support team was helpful!. We wish your store great success online!.

-Melissa & the In Cart Support Team