Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

February 12, 2021

In Cart Upsell is easy to install and perfect if you want to add an item to your cart drawer. The support I have received, especially from Kevin is some of the best I've seen on Shopify, keep up the good work!

The Ideal Sunday
United Kingdom
Almost 2 years using the app
In Cart Upsell replied February 12, 2021

Hello to our friends from The Ideal Sunday

Thank you for leaving this great review! We will let Kevin know that his assistance was highly appreciated :-)

-Melissa & the In Cart Upsell Support Team

September 16, 2020

I've used this app with multiple ecommerce clients, it never disappoints! They are also always quick to help on any customization, questions or issues.

Kindra
United States
Almost 2 years using the app
In Cart Upsell replied September 17, 2020

Hello to our friends from Kindra

Thank you! We appreciate you leaving us this review! We wish you much success online! :-)

- Melissa and the InCart Upsell Support Team

February 7, 2022

10/10 would recommend to anyone, easy to use and the customer service is really fast and helpful! Works like a charm

Optikko Ukkonen
Finland
Almost 2 years using the app
In Cart Upsell replied February 8, 2022

Hello friends at Optikko Ukkonen

We are extremely happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team has been so helpful! We are grateful for awesome customers like you! We wish you and your store great success.

Tanu & The In Cart Upsell & Cross-Sell Support Team

July 22, 2020

The In Cart Upsell app helped to increase our average order and conversion rate within a couple of days. I kid you not! At this point, I created a Cross-sell Upsell opportunities Google sheets that breaks down all of our upsells. For example -- What would a person that buys a pipe, bubbler or bong, etc purchase? [Product] ----> Column 1 Crossell/Upsell #1, Column 2 Cross-sell/Upsell #2, Column 3 Crossell/Upsell #3.

Love this app!!! Their support team is awesome too! They respond very quickly! I have ZERO complaints!

Smoketokes
United States
Almost 2 years using the app
In Cart Upsell replied July 22, 2020

Hello friends from Smoketokes!

Thanks for leaving us this FANTASTIC review! We're truly happy it has helped raise your average order and conversion rate! Thanks for the kudos on our support team, we will let them know their efforts are greatly appreciated!. We wish your store massive success online :-)

-Melissa & The Product Options and Customizer Support Team

July 24, 2021

Very easy to install and to the point. I like it because it doesnt bother the client with popus but its right there to see.

Mi Locura
Chile
Almost 2 years using the app
In Cart Upsell replied July 26, 2021

Hello to our friends from Mi Locura

Thank you for leaving us an awesome 5-star review! We’re happy that you found our app to be user-friendly.

-Jevon & the In Cart Upsell Support Team

June 18, 2020

Benedict in customer support is awesome!Benedict in customer support is awesome!Benedict in customer support is awesome!Benedict in customer support is awesome!Benedict in customer support is awesome!

T.O. Balloons
Canada
Almost 2 years using the app
In Cart Upsell replied June 19, 2020

HAHA...this is AWESOME!!! Thank you SO much for the shout out to Benedict--we are very proud of our support team. So glad we were able to help T.O. Balloons. Hope your store is super successful!!

-Sean & the In Cart Upsell Support Team

September 20, 2022

Very good customer service!! Lasandra 10/10
Very good customer service!! Lasandra 10/10
Very good customer service!! Lasandra 10/10

Bass Motor
Spain
Almost 2 years using the app
In Cart Upsell replied September 21, 2022

Hello to our friends at Bass Motor

We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying In Cart Upsell & Cross-Sell and that Lasandra was able to assist you. We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross Sell Support Team

August 18, 2020

Been using this app for a while now, and the setup wizard they have makes it easy to implement the pop-up on both desktop & mobile.
Customer service has always been available for questions and to help out.

Lunker City
United States
Almost 2 years using the app
In Cart Upsell replied August 19, 2020

Hello friends from Lunker City!

Thank you for leaving us this awesome review, we sincerely appreciate it :-) We're glad we could help!

-Melissa & the In Cart Upsell Support Team

September 16, 2020

Clean and simple interface, resulting in some good engagement on the regular. Would be nice to be able to sort by status though, to prevent active upsells from being buried.

blipshift
United States
Almost 2 years using the app
In Cart Upsell replied September 17, 2020

Hello to our friends from blipshift

We are extremely happy you love the app! :-) We appreciate you leaving this fantastic review!

- Melissa and the InCart Upsell Support Team

June 21, 2020

This application is amazing and the support is there to help us very quickly ! and the more important is that it works great for upsell !

Das Haus der Überzüge
United States
Almost 2 years using the app
In Cart Upsell replied June 22, 2020

Hello friends from Das Haus der Überzüge!

Super-appreciative of the time you took to leave our team this excellent review. We are happy to hear that it is working well for you! :) Take care and happy selling,

-Sean & the In Cart Upsell Support Team