In Cart Upsell & CrossSell ICU , 872 reviews

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
Edited February 1, 2021

So far so good. Some issues with billing showing a usage fee (Shopify's fault, not InCart's) that caused and continues to cause some problems with our accounting software.

Crazy K Farm Pet and Poultry
United States
Time spent using app: Over 1 year
In Cart Upsell replied February 3, 2021

Hello to our friends from Crazy K Farm Pet and Poultry

Thank you for leaving this honest review! We wish you and your store all the best! :-)

-Melissa & the In Cart Upsell Support Team

December 14, 2020

I used this in my store I have to check my most recent performance to see if it helped me sell more. I wasn't aware it was rotating my offers on the products on the cart. I contacted support and was quickly provided a solution. I just thought it was out of the ordinary because it appeared to work properly with my educator. It is simple to use and set up.

PHOENXS
United States
Time spent using app: 9 months
In Cart Upsell replied December 14, 2020

Hello to our friends from PHOENXS

Thanks for taking the time out to leave us this fantastic review we really appreciate it! We wish your store great success online!

-Melissa & the In Cart Upsell Support Team

December 13, 2020

Hi, i canot install the App pls help me! I get this error: There is no page at this address Check the url and try again. Alternatively, you can use the search bar to find what you're looking for.

Dogs Supreme ®
Germany
Time spent using app: 3 months
In Cart Upsell replied December 15, 2020

Hello to our friends from Dogs Supreme ®

Thank you for leaving us this review and contacting us! Our tech support has sent you an email to handle your query!

-Melissa & the In Cart Upsell Support Team

November 4, 2020

Had trouble using it initially, but customer support was helpful. The features look great on the store.

LUXVENTORY
Australia
Time spent using app: 6 months
In Cart Upsell replied November 6, 2020

Hello to our friends from LUXVENTORY

Thank you for leaving this fantastic review! We're glad you love the app so far! :-)

-Melissa & the In Cart Upsell Support Team

September 28, 2020

I like flexibility in types of upsells. It’s intuitive once you get the hang of it. It works well with Shopify discounts. The first time I set one up I saw it quickly increase sale amount. Customer service has very good turnaround times and quickly addresses my questions.

H. Honeycup
United States
Time spent using app: About 2 years
In Cart Upsell replied September 30, 2020

Hello to our friends from H. Honeycup

We really appreciate you leaving us this awesome review! We are glad the app is working well for you :-) Thanks as well for the kudos on our customer service ;-)

Melissa & the In Cart Upsell Support Team

September 25, 2020

Great app. I do recommend. The customer service is wonderful, they reply very quickly. I only wish this app could have 2 simultaneous pop-ups at once.

BiMoo
Canada
Time spent using app: 6 months
In Cart Upsell replied September 28, 2020

Hello to our friends from BiMoo

Thank you for leaving this awesome review! We really appreciate it and thank you for giving us your feedback, we will take this into consideration for future updates :-)

Melissa & the In Cart Upsell Support Team

September 11, 2020

This is a great app for a store that uses ajax carts! A lot of other popular apps out there do not work well with ajax carts so that was the main reason we tried In Cart Upsells out. So far it has worked great and was relatively easy to set up. The only reason it doesn't have 5 stars is I wish they had a chat for quicker responses for help, however, they do respond within an hour or two via email.

MedZone
United States
Time spent using app: 3 months
In Cart Upsell replied November 11, 2020

Hello friends from MedZone,

So great for you to leave us this awesome review on the Shopify app store! We hope that your store is super-popular online!

-Melissa & the In Cart Upsell Support Team

August 9, 2020

I had a problem with getting 2 offers on the same page at the same time. Unfortunately the app cannot show 2 at the same time, but customer support was great and replied back immediate with my questions. The app does support 2 (if one is accepted, then the second will pop up), so still a great app. I would give this 5 stars if there was an option to allow two at the same time. But overall , good customer service and good app.

Finturely
United States
Time spent using app: 3 months
In Cart Upsell replied August 10, 2020

Hello friends from Finturely,

Thanks for leaving us a positive review! Thank you for the feedback it is truly helpful and we will definitely take this into consideration moving forward. !! Hope your store hits it big-time online! :-)

-Melissa & the In Cart Upsell Support Team

July 23, 2020

The app increased my avg order value very quickly. It's minimal enough and can be color- coordinated to fit in with the site. Customer service is good- quick replies. 4 -stars because I would love a bit more data from them, like which parts of offers are being clicked on, but I know they're working on it.

HYER GOODS
United States
Time spent using app: 11 months
In Cart Upsell replied July 23, 2020

Hello friends from HYER GOODS,

Thanks for leaving us a positive review! we really appreciate it. Thanks for the feedback we are definitely working on it! Hope your store hits it big-time online! :)

-Melissa & the In Cart Upsell Support Team

June 23, 2020

I used this app to upsell insulated packaging in the cart. Very responsive support.

Wired For Wine
United States
Time spent using app: Almost 3 years
In Cart Upsell replied June 23, 2020

Hello friends from Wired For Wine,

Cheers! Thanks for leaving us a positive review. Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful!! Hope your store hits it big-time online! :)

-Sean & the In Cart Upsell Support Team