In Cart Upsell & Cross‑Sell , 965 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.
Refine
-
By rating
UPDATE: Will contacted me and wanted to make things right. He got to it immediately is now working fine and making extra sales. Thanks Will!
Previously: Could not get the app to work as needed. Contacted support and they were very slow to reply - 4 days. Support did work on the issue though it was incomplete and sloppy. I don't think they checked after doing the work. Contacted support a second time - this time no answer at all (we waited for 7 days). I guess they didn't want to deal with it. We uninstalled the app.
Overall, I'm pretty happy with In Cart Upsell & Cross Sell. It has some limitations with the logic and how smoothly it works in AJAX carts with seemingly no interest to improve it. But the app gets the job done it has yielded some good results. The support by Rasheem has been above and beyond!
Hello, friends at The Wander Club
Thank you so much for the positive review. We appreciate your business and helping to share the word about In Cart Upsell & Cross Sell!
-Jevon & The In Cart Upsell Support Team
I had a problem with getting 2 offers on the same page at the same time. Unfortunately the app cannot show 2 at the same time, but customer support was great and replied back immediate with my questions. The app does support 2 (if one is accepted, then the second will pop up), so still a great app. I would give this 5 stars if there was an option to allow two at the same time. But overall , good customer service and good app.
Hello friends from Finturely,
Thanks for leaving us a positive review! Thank you for the feedback it is truly helpful and we will definitely take this into consideration moving forward. !! Hope your store hits it big-time online! :-)
-Melissa & the In Cart Upsell Support Team
This is a great app for a store that uses ajax carts! A lot of other popular apps out there do not work well with ajax carts so that was the main reason we tried In Cart Upsells out. So far it has worked great and was relatively easy to set up. The only reason it doesn't have 5 stars is I wish they had a chat for quicker responses for help, however, they do respond within an hour or two via email.
Hello friends from MedZone,
So great for you to leave us this awesome review on the Shopify app store! We hope that your store is super-popular online!
-Melissa & the In Cart Upsell Support Team
Hi, i canot install the App pls help me! I get this error: There is no page at this address Check the url and try again. Alternatively, you can use the search bar to find what you're looking for.
Hello to our friends from Dogs Supreme ®
Thank you for leaving us this review and contacting us! Our tech support has sent you an email to handle your query!
-Melissa & the In Cart Upsell Support Team
Nem at få i gang og god og hurtig support. Også til at ændre designet så det passer til egen webshop
Hej til vores venner hos Seamless Basic DK
Tak fordi du efterlod denne tankevækkende anmeldelse! Vi sætter pris på, at du tog dig tid til at dele denne anmeldelse med os og fællesskabet! Vi er glade for, at vores supportteam kunne hjælpe dig. Vi elsker at have dig som kunde og er altid her for at hjælpe din Shopify-butik med at få succes!
Skål,
Pushpesh og supportteamet for opsalg og krydssalg i kurven
Easy to use, clean layout, good functionality. Would just prefer a few more active upsells in the cheaper plan.
The support is cool, helped me, but at first I expected it for a long time, but they helped. I recommendet
Hello to our friends at Only Pets
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
Easy to navigate & simple design. It would be great if there was more depth with the does/does not include rules, as this can be quite limiting.
Hello to our friends from Julia Gash
We appreciate the feedback and we are reviewing this! Thank you for letting us know your concerns! We appreciate you leaving this honest review! :-)
-Melissa & the In Cart Upsell Support Team
This app is great I'm still testing so will be updating my review in a few days. Just be careful before the trial period ends you have to choose your plan or you will be upgraded to the highest plan. The customer service is quick and reliable. Thank you.
Glad you're enjoying it so far! To clarify, we do not and cannot automatically change your plan - it's not possible for a Shopify app to do that. You have to select, and then confirm, any app charge before it can be added.