Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

September 7, 2021

I had problems with the configuration, but Kevin from support helped me a lot. Great app and great support.

Schmuckkarussell24
Germany
12 months using the app
In Cart Upsell replied September 12, 2021

Hello, friends at Schmuckkarussell24

Thank you so much for your 5-star review! We will share this with Kevin and the support team to let them know to keep up the great work.

-Jevon & The In Cart Upsell Support Team

December 23, 2019

We have a highly customized theme and Cart Upsell support went above and beyond to make sure it worked flawlessly with our theme. It's already increasing AOV!

Jonas Paul Eyewear
United States
12 months using the app
In Cart Upsell replied December 24, 2019

Hello friends from Jonas Paul Eyewear!

So appreciate the time you took to leave this good review. And REALLY glad to hear that In Cart Upsell is already increasing AOV for your Shopify store. Hope your store sells millions!

-Sean & the In Cart Upsell Support Team

November 17, 2021

I just added this to my store and I love the app. Rasheem C. was quick helping me get things going.

Her Xpressions
United States
12 months using the app
In Cart Upsell replied November 18, 2021

Hello, Her Xpressions & Team,

Thank you for writing us the review, we appreciate it! We're glad and lucky to have Rasheem with us! :D Write us for any further support, we're always here to help!
We wish Her Xpressions great success and all the very best! Cheers! :D

`Harish - Customer Success Team

November 25, 2021

Wish I found this app earlier! Would recommend if you're looking for an upsell app (we use it for the cart) where you can set up certain rules, so upsells match the variant people have selected. The service is GREAT and quick - they helped me out so fast with styling it the way I wanted it precisely. Thanks!

Your Film Poster
Netherlands
12 months using the app
In Cart Upsell replied November 26, 2021

Hi Your Film Poster,

Thank you for your glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell and we are happy we could assist you! Thank you for this great recommendation :-). We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The In Cart Upsell Support Team

February 23, 2021

This app is everything I was looking for to encourage customers to spend more money in my store! The customer service is incredible and all of my questions were answered very quickly! I can't rate them enough!

SARAH HOLDEN
United Kingdom
12 months using the app
In Cart Upsell replied February 24, 2021

Hello to our friends from SARAH HOLDEN

We appreciate you for leaving us this honest review! We are glad we could help :-)

-Melissa & the In Cart Upsell Support Team

June 17, 2021

I use this app very simply (basic version) but it does the job and the support I received recently was excellent. Thank you!

Nutcessity
United Kingdom
12 months using the app
In Cart Upsell replied June 19, 2021

Hello to our friends from Nutcessity

Thank you for leaving us this awesome review! We are happy the app is helpful to you! :-) We appreciate you!

-Melissa & the In Cart Upsell Support Team

July 20, 2022

This app is absolutely amazing. The upsells and cross sells are completely costumizable in every way - triggets, text, look and feel, etc And when I had a question about something, customer support was very helpful and even asked if they could improve the look and feel of the upsell themselves to look more like my website. Can't say enough good things about this app.

Be Social Games
Portugal
11 months using the app
In Cart Upsell replied July 21, 2022

Hello to our friends at Be Social Games

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

November 6, 2017

This app has already helped increase my order value. It's easy to customise and looks great.

Clementine Creative
South Africa
11 months using the app
Edited May 4, 2021

I had bad faced bad experiance with billing, but the team solve this issue quickly as possible they can, exploring the features, vry good apps to increase cart value

Plantsworld.ae
United Arab Emirates
11 months using the app
In Cart Upsell replied April 19, 2021

Hello there,

We investigated this and found where the billing issue was coming from. The issue has been forwarded to Shopify and your refund will be processed in 3 - 5 business days.

Benedict & The In Cart Upsell Team

July 6, 2022

Truly great customer service. Offers look clean in cart, easely customizable. Overall very satisfied with this app.

don't waste culture
Netherlands
11 months using the app
In Cart Upsell replied July 8, 2022

Hello to our friends at don't waste culture

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent service. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team