Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

November 26, 2021

Great App and even better support - Rasheem was so obliging in helping us find solutions to customising the app to suite out theme, recommend!

Bella Bronze Tan
Australia
10 months using the app
In Cart Upsell replied November 28, 2021

Hi Bella Bronze Tan,

Thank you for your glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell and we are so glad Rasheem was able to assist you! we will relay your kudos to Rasheem ;-)Thank you for this great recommendation :-). We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The In Cart Upsell Support Team

April 9, 2021

I had some initial problems with getting the in cart offer to show, which was probably caused by a translation plugin we are using. The support was really helpful and fast in fixing the issue and now it is running smoothly.

J'TANICALS
Germany
10 months using the app
In Cart Upsell replied April 9, 2021

Hello to our friends from J'TANICALS

We are happy we could solve the issue! Thank you for leaving us this awesome review here! :-)

-Melissa & the In Cart Upsell Support Team

May 21, 2021

Very helpful Support team! Got a little issue while uploading a new theme, but after sending an email the problem was solved within 20 minutes. :) Thank you Kevin!

Nuvino Danmark
Netherlands
10 months using the app
In Cart Upsell replied May 26, 2021

Hello to our friends from Nuvino Danmark

Thank you for leaving us this fantastic review! We will let Kevin know that his efforts were greatly appreciated!

-Melissa & the In Cart Upsell Support Team

August 8, 2021

We really like the app, it's easy to use and has all the features we need right now. The customer support is very responsive and had some nice suggestions for our issues.

Dominic van Ritz
Hong Kong SAR
10 months using the app
In Cart Upsell replied August 12, 2021

Hello, friends at Dominic Van.

We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-)

-Jevon & The In Cart Upsell Support Team

October 13, 2021

The app does just what it says and their customer support is very helpful. Recommended for ease of setup and use.

Wellnesse
United States
10 months using the app
In Cart Upsell replied October 18, 2021

Hello, friends at Wellnesse

We are happy to know that you found our app useful and easy to use. We'll also be sure to let the team know that they did an excellent job in servicing you!

Happy Selling!
-Jevon & The In Cart Upsell Support Team

April 27, 2016

Our upsells have sky rocketed with this app. No joke. I had a styling error and they fixed it literally within 5 minute of emailing. Worth it!

We Vape Here
United States
9 months using the app
August 21, 2021

Does exactly what we wanted to do - if you want to give consumers the opportunity to add a related item directly in-cart, then this is the app! And as significantly, the support is very responsive - Kevin showed me how to adjust some of the details myself which I didn't realise could be done easily in-app.

True Places, Inc.
United States
9 months using the app
In Cart Upsell replied August 27, 2021

Hello to our friends from True Places, Inc.

Thank you for leaving this great review! We are happy that our app is helping you increasing your AOV and that you received top-tier customer service from our agent Kevin. We'll definitely let him know that you were satisfied with his service! ;-)

-Jevon & the In Cart Upsell Support Team

March 21, 2018

Tons of sales because of this app. Highly recommend it to everyone!

Goldstar Equestrian
United Kingdom
9 months using the app
February 22, 2023

Great support team. They answer within minutes and can do anything for you. Super nice, highly recommend - especially for one-product stores!

thermoBFF
Poland
9 months using the app
In Cart Upsell replied February 24, 2023

Hello to our friends at thermoBFF

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

February 2, 2023

Great customer support from the team immediately after I downloaded the app. I am super happy with this so far.

Avenir Nutrition
United States
9 months using the app
In Cart Upsell replied February 6, 2023

Hello to our friends at Avenir Nutrition

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team