Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

September 4, 2023

Very impressed by the speed of response to an issue I had upon installation, and the friendly team member (Denis) who took the steps required to solve my problem. Looking forward to really getting to use the app and seeing the effect on sales.

BuzzVibes
Australia
28 days using the app
In Cart Upsell replied September 6, 2023

Hi there BuzzVibes,

Thank you for the great review. We are happy that Denis was able to quickly assist you with your store needs. Do not hesitate to reach out to us as you begin to grow the app for any assistance you may need.

Stephanie and the Customer Support Team

August 10, 2023

Not typically a review guy, but the customer service for this app is incredible. I was testing a few upsell apps and I'm sticking with this one because the service is so good. Means a lot to get immediate help : )

Poplight
United States
3 months using the app
In Cart Upsell replied August 14, 2023

Hello there Poplight,

First off, for not being a review guy, we appreciate you taking the time to leave such a great review. It is great to hear that our customer support team could assist you with what you needed. We appreciate that In Cart Upsell & CrossSell can benefit your store needs.

Stephanie & The Customer Support Team

May 10, 2023

I would like to express my sincere gratitude and appreciation for the remarkable service and assistance provided by this . From the moment I reached out to them with my concerns, they were incredibly helpful and responsive. Their expertise and dedication to ensuring customer satisfaction were evident throughout our interactions.

Their plug-in is truly versatile, allowing you to customize and tailor your upsell features to your heart's content. Whether it was tweaking the design, implementing specific features, or resolving any technical challenges, they never failed to deliver.

Special Thanks to Lasandra :)
Highly recommended Plug In!

Carina
United States
22 days using the app
In Cart Upsell replied May 11, 2023

Hello to our friends at Carina

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

June 14, 2023

InCart Upsell has been great to use. The customer service team respond very quickly and are very friendly. I would highly recommend this app!

Empowered Elegance
Australia
3 months using the app
In Cart Upsell replied June 14, 2023

Hello to our friends at Empowered Elegance

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

July 23, 2023

So far, so good. LaSandra was quick to answer any and all questions regarding setup on our custom theme.

NCMPRBL
United States
2 months using the app
In Cart Upsell replied July 25, 2023

Hi there NCMPRBL,

Thank you for your great review. It is always good to hear that Lasandra could quickly answer all of your questions regarding setting up your custom theme. We love that In Cart Upsell and CrossSell can benefit your store.

Stephanie & the Customer Support Team

May 1, 2023

It is an excellent application, it works very well, and the autopilot functionality fulfills everything promised.
It is an application that I recommend to increase sales.

MamaFoods
United States
2 months using the app
In Cart Upsell replied May 2, 2023

Hello to our friends at MamaFoods

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The In Cart Upsell & Cross Sell Support Team

July 21, 2023

We needed a very specific solution for a cart pop-up. This app works perfectly and even lets us run A/B tests on different messages/buttons. Very intuitive and easy to set up. When I needed something a bit specific Lasandra was extradinary in her speed of response and efficiency in getting it done for me. A clean "5 star" rating!!!

Omius Inc.
United States
2 days using the app
In Cart Upsell replied July 24, 2023

Hello Omius Inc.

Thank you for the glowing 5-star review. We are happy that Lasandra could quickly take care of your needs! It is excellent that In Cart Upsell & CrossSell works perfectly for your store.

Stephanie and the Customer Support Team

June 12, 2023

Thanks to a customer's service that fastly explained how I can set up everything. This app satisfied my needs.

Coffee Shop Amsterdam
Lithuania
2 months using the app
In Cart Upsell replied June 14, 2023

Hello to our friends at Coffee Shop Amsterdam

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

July 30, 2023

I wanted to take a moment to share my positive experience with your app and express my gratitude for the excellent support provided by Lasandra. The In Cart Upsell & Cross Sell app has been a game-changer for my Shopify store, and I have seen a significant increase in sales since implementing it.
The app is easy to use, and the features are customizable, allowing me to create tailored offers that resonate with my customers. The ability to show upsells, cross-sells, and time-sensitive offers within the cart drawer and on the full cart page has been a game-changer for my business.
I also want to thank Lasandra for her exceptional support. She was quick to reply, thorough, and even offered to help integrate and build out the offers. Her assistance was invaluable, and I appreciate her dedication to ensuring that my experience with the app was seamless.
Overall, I highly recommend the In Cart Upsell & Cross Sell app to any Shopify store owner looking to increase their sales and revenue. Thank you for providing such an excellent product and support.

Foldin
United Kingdom
About 9 hours using the app
In Cart Upsell replied August 1, 2023

Hi there Foldin,

First of all, thank you for taking the time to submit this wonderful review. We are so happy that Lasandra was able to quickly assist you and help you through your desired results. It is fantastic to know that In Cart Upsell & Cross Sell is generating the sales you want for your store and that it is easy for you to use, customize, and tailor your offerings. Thank you for your support!

Stephanie & the Customer Support Team

April 28, 2023

What other reviewers say about the customer service is true. Denis was extremely helpful, responded immediately to my questions, and solved my problem quickly. You can't ask for more than that!

Fan Apparel
United States
9 days using the app
In Cart Upsell replied May 2, 2023

Hello to our friends at Fan Apparel

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team