Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

May 22, 2023

Really fast & professional support from Denis. Got everything fixed and the plugin works beautifully!

Jerky Shop Norge
Norway
About 2 hours using the app
In Cart Upsell replied May 25, 2023

Hello to our friends at Jerky Shop Norge

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

August 3, 2023

Un SAV très rapide et à l'écoute. On peut compter sur eux s'il y a un problème de réglages. L'appli a bien augmenté mes ventes

mizanbrand
France
9 months using the app
In Cart Upsell replied August 7, 2023

Hello mizanbrand,

Thank you for taking the time to leave us such a great review. We are happy that our customer support team was able to quickly assist you and that In Cart Upsell can benefit your store.

Stephanie and the Customer Support Team

May 19, 2023

I am giving 5 stars just because of their customer support! Their support is relatively fast and the staff is amicable!

Aroma Concepts
United States
About 1 hour using the app
In Cart Upsell replied May 25, 2023

Hello to our friends at Aroma Concepts

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

June 4, 2016

Couldn't be happier with this app. Has already made us a lot of upsell money and the support is beyond exceptional. One of the best apps on Shopify, by far!

Suzanne Somers
United States
Almost 7 years using the app
November 15, 2022

Great app - works really well for in-cart upselling and customer service is amazingly fast and helpful!

SNASH JEWELRY
United States
Almost 7 years using the app
In Cart Upsell replied November 16, 2022

Hello to our friends at SNASH JEWELRY

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

October 14, 2016

The support team was very helpful when we had some questions, very quick response time with quality answers.

Evitality Ca
Canada
Over 6 years using the app
May 23, 2017

This app is good; easy to install, easy to work out, and for simple use it's free. What makes it totally awesome is the support from the guys. Even though we are on the free service they give immediate response and solutions.Highly recommend.

Simply Coffee Capsules
New Zealand
Over 6 years using the app
August 7, 2016

Not only is the app great, the responsiveness is incredible. I've had 2 questions/requests since I installed a couple months ago and within 24 hours BOTH have been resolved/changed. I've been trialing multiple apps, as we launched our store just a few months ago - and this one is on the upgrade/purchase list. Install it, you won't regret it.

Prnuniforms
United States
About 6 years using the app
April 29, 2019

So far this app has been working perfectly and the support has been awesome. They will help you set the app up and even help you customize the look, color, and location. We are using the mini cart feature for our site and had been told by other app developers that having an upsell in that type of cart would not be possible... But not with this app. They replied super fast to my questions and made the changes that I need. I would highly recommend giving the app a try.

Linx Vapor
United States
Almost 6 years using the app
August 24, 2022

Love that this app offers a free plan for smaller shops, without compromising on its features. The customer service Lisandra is amazing too. She is always available and super responsive. This app has increased my AOV and makes it easy to test different upsells. Highly recommend!

Tiny Hands
United States
Almost 6 years using the app
In Cart Upsell replied August 25, 2022

Hello to our friends at Tiny Hands

Thanks for sharing your review with us and the community. We're thrilled to learn that Lasandra was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team