SpurIT Back in Stock Alerts

Great app. Needed some help in the beginning to get it set up and the Spur-i-t team was responsive and helpful. I had to get some help from my team at Shopify to get it integrated into my store so that it fit the theme, but wasn't a big deal. You will want to edit the templates right away because they are written in broken English. Editing was also straightforward. I would have given this app 5 stars if there was a way to find out which customers that got emails ended up placing an order.

If you remove a product and add it back you will lose subscriber data. Understandable. The biggest function is to send emails when your item is back in stock. It does a poor job of this. Yes they say it checks every 2hrs, so there is that gap. But when it does check, rather than send all the emails, it just trickles them out, a few at a time, every couple hours. So much for planning a day of heavy orders on product you restock when it takes so long to get the word out. Im sure this is a sign of cheapness on Spur IT's side in not wanting to pay the cost associated with heavy email sending. At $20/month for an app you dont use regualarly, it dissappoints.

This is a great app. People really do use it and it is a great way to collect emails.
I gave it 4 stars, because I this could be one kick-butt app with a little improvement. It can can very easily be a 5+.
One thing I would like to see is, who actually opened the emails, so then we can have the option of sending a second reminder.

Thanks for all you do.

I had an issure with the install. But tech support was able to quickly resolve and we are already accumulating requests.

The app didnt work, it was producing the popup even when the variant that was out of stock was NOT selected. I put in a ticket and it was answered quickly, but told to wait 24 hours whilst dev looked at it. They then came back to me saying it was a problem with the java script of my theme, bit of an irony as the app description claims it works with ANY theme! Ok so that was not such a big problem, the problem was that they said to fix it needed custom work and the charge was $60!!!!!!!! Oh and would have to wait another 24 hours at least for it to be fixed!!! Now I am sorry but this is a paid app, that is not cheap at $19.95 per month, claims to work with ANY template and then when it doesnt they expect me to pay to fix it! How do i even know its something wrong with the template java and not theirs. Absolutely appalled that they are allowed to get away with this. Especially when trial period is low at 6 days and the fault was not noticed until variant had gone out of stock. Really what a scam this is!
UPDATE - Thanks for the awful reply to my review. There is no custom solution in my template, its the template standard solution. You are missing the point of my review clearly 1. Your app description says it works with ALL templates, that is a lie. Also called false advertising, which is a crime here in the EU, not to mention totally unpro! 2. The fact is its a paid app and when it doesnt work, you are charging people to fix the problems. My template works just fine, its your app that is not working with it lol! Your app should be avoided at all costs, no one should be charging their customers to a fix something when the app doesnt work, especially when the descripton reads 'WORKS WITH ALL TEMPLATES'. Shameful!

It's a very simple and easy to use app. It would be even better if you would have more choices as of fonts and settings and could change all of it by yourself. Fortunately the support team is really helpful and fast in doing these changes for you.

Pretty to install. This should make our www.ChoiceAlpacaProducts.com customers happy!