SpurIT Back in Stock Alerts , 67 reseñas

Absolutely wonderful app and outstanding customer service. This app brings us a lot of revenue that would have been lost due to being out of stock. Our customers also love this feature.

Our customers LOVE the "notify me when it's back in stock" feature. We love the ability to export data to csv. Well done!

I have just started using the In-Stock app and it has paid for itself already - I have had 8 sales leads in the last two weeks that I would have otherwise missed out on.

Edit:
We originally gave a 5-star review, but after using this app for quite some time, we need to change to 3 for two reasons (1) The app has changed to notifying customers on an arbitrary 2-hour cycle. So products can sell out before app can send out the emails, leading to unhappy customers (2) when product variants are deleted there's no simple way to delete multiple subscribers/notifications if they've been contacted manually advising item is discontinued. In one instance we had 180 notifications to delete, we had to scroll through 6 pages of notifications to delete 1st person, and was then pushed back to page one. So had to scroll through 10 pages to delete 2nd person. Going to be a long day.....would be so much easier if you could filter by email address to speed process up. Thanks

Original post:
Great app! Easy, effective way to generate sales when stock is replenished, and an excellent info source when planning new purchases. And support team are really helpful and responsive.

So glad to be able to offer notification emails for restocked products. We have saved a bunch of sales that we would have lost without this app!

Customer support for the app is what drove me to submit a review, though. They were quick to respond, and the customization work we needed done was complete in three business days - a fantastic turnaround time when you consider the back and forth of emails and the difference in time zone. Their prompt, helpful attitude made it a *really* pleasant experience.

Great app. Works perfectly. Integration support was very good. definitely recommend this app

We have been using this app for our store less than 1 week and already have stock requests for over 50 items/customers. This has helped us to determine what items we should restock. The app is so very easy to use and the email template is quite simple. Thanks!

A super useful app at an affordable, and worthwhile, price. The installation is simple, the admin interface is easy to understand. I LOVE the service this type of app provides, as it helps inform our inventory purchases, and the support team has been super responsive with questions.

The ONLY downside is that you have to manually visit your admin site to see if people have signed up for reminders to products - I don't really understand why apps like these don't notify you (the store owner) when customers have signed up to be notified when products are in stock. Even something like a weekly digest email would suffice. When that functionality happens, this will easily be a 5-star app of awesome.

Cheers.

Love this app! My customers enjoy using it too, as a great way to stay informed about new items coming in, or when stock is replenished. I can see easily in the back end which customers have asked to be notified about what products, so I can see which of my shop items are most in demand. I can also see when a notification has been sent to a customer, and whether they proceeded with their purchase or not. Another feature is to offer customers the option of how long they're willing to wait for a product to come back into stock. I don't use this because my stock can sometimes take longer to arrive from our overseas suppliers, but it's a fabulous way to let customers know we're thinking of them, and appreciate that no-one likes to wait too long for things they want.
I'm looking forward to seeing new features in this app as it develops!

Terrible communication and customer service. Pushed out an update earlier this week, which seemed to break the app. Whenever we tried to get through, it would either give a 501 error, say that there is an "Internal Error", or just never load. Contacted customer service both on email and their phone line -- the phone line was no help, and on email it seemed like they didn't even read it as their "solution" was something that was not related to our problem at all. All of this happened a day before we had a big launch, and caused a negative impact to our business because 1.) we were driving users to sign up for the upcoming products, and they obviously couldn't and 2.) for all the customers that had previously signed up, we couldn't send email notifications out to. We had contacted our Shopify customer service managers, who then contacted the app developers, but all they got from this team was that the app was working fine. With such half-hearted help we will be looking for a new app.