Back in Stock Alerts

Back in Stock Alerts

by SpurIT

Set Up Back in Stock Notifications for Out of Stock Products

Overall rating
4.7 of 5 stars
Based on 87 reviews

  • 5 of 5 stars
    83% of ratings are 5 stars
  • 4 of 5 stars
    9% of ratings are 4 stars
    (8)
  • 3 of 5 stars
    6% of ratings are 3 stars
    (5)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (2)

All reviews

2 reviews

Quayusa

Terrible communication and customer service. Pushed out an update earlier this week, which seemed to break the app. Whenever we tried to get through, it would either give a 501 error, say that there is an "Internal Error", or just never load. Contacted customer service both on email and their phone line -- the phone line was no help, and on email it seemed like they didn't even read it as their "solution" was something that was not related to our problem at all. All of this happened a day before we had a big launch, and caused a negative impact to our business because 1.) we were driving users to sign up for the upcoming products, and they obviously couldn't and 2.) for all the customers that had previously signed up, we couldn't send email notifications out to. We had contacted our Shopify customer service managers, who then contacted the app developers, but all they got from this team was that the app was working fine. With such half-hearted help we will be looking for a new app.

Blacklist Industries

Crashed and sent out blank emails when we restocked one of our highly sought after products. Costed us tons of lost money