Shopify Inbox , Počet recenzí: 4 112

I like it, I wish it was in a noticeable position or brighter so I would notice the message to me sooner.

I like the fact that I can directly communicate with customers and solve their problems.

Great service to help customer's & conversions. Could be improved but great for what it has to offer

its pretty straight forward

Our customers use it A LOT so it has been a great addition. The only thing that has kept me from giving 5 stars is the chat is a little glitchy. Some people don't see messages and think we are ignoring them even though we have sent replies. Also some newer messages arrive before older ones making the chain confusing.
Otherwise a great addition to our store.

Its very good, i wish i can engage with the customer while they are browsing before they leave the site or message Sumstuff4u with questions so that we might help guide them to a purchase.

Good, but i can't get it to work as an app on my phone, that uses Brave as a browser.

very helpful app, has been used by self and customers quite a lot

12345

It works well, but I don´t like that you need to search for all the company employees to assign the message again; a solution could be to Manage assignments with one or two clicks or remember the last person who answers.

Dev team finally fix shops switching function and it works.

Suggestion:
1. Add "Long press msg to reply" function like whatsapp, so seller can reply each questions precisely in inbox.

2. Add "Recall / Delete" function which both parties type wrongly.

3. Improve uploaded picture quality, we need display HD pic.

4. Just copy everything from whatsapp will do.