Shopify Inbox

does a decent job crafting answers

Il serait préférable que sur l'application mobile une notification soit envoyée lorsque nous nous faisons déconnecter de l'app... car sans cela, nous ratons de nombreux messages...

It is getting better by the day.
Can do with some options. But for a free app it shoud get 5 Star.

4 Star now for asking me again for a review.
And if you ask me for a review why should I have to agree to your Terms and Conditions.

Gute und schnelle einfache kommunikation direkt mit unseren Kunden

Es hilft uns, die Anfragen von Kunden rechtzeitig zu erhalten und zu reagieren.

It's okay. Could be better

It makes communication with customers easier. I like the fact that chat with customer is mentioned and linked also in their order history. I would like to be able to format the message, like in mail, before sending it.

Works perfectly, the only downwside is that it's a separate app from the main Shopify app. Would be cool if it was built-in but it works perfectly! I've got a live chat setup with lots of FAQ that people can select and receive instant answers, or I can talk to them live if need be.

Very good when used correctly.

Super fast with generating responses. Love the easy way to access the Inbox. Very happy with the service