Reseñas (5.050)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 78% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
27 de abril de 2024

This is good, but I need more effective inbox.

Menova
Bangladés
29 días usando la aplicación
4 de marzo de 2024

YOU NEED A BUTTON OR OPTION TO ALLOW TO CLOSE ALL OPEN CONVERSATIONS OR OLD MESSAGES

Datsun Garage
Estados Unidos
Más de 2 años usando la aplicación
26 de febrero de 2024

It helps, but since it goes back to their email, I am not having much luck contacting them again.

daileybreadbooks
Estados Unidos
Más de 1 año usando la aplicación
17 de abril de 2024

Me gusta mucho, solo que en la app del movil hay veces que no se guardan los cambios.

MASSIMA RITA
Chile
Más de 1 año usando la aplicación
24 de abril de 2024

Es ist ein sehr stabiles System. Jedoch könnte das Design und Einfachheit etwas Bedienerfreundlicher sein.

FlexiScreen
Suiza
4 meses usando la aplicación
25 de marzo de 2024

This is a really good way to be in touch with your customers and hence convert more

The Coconut Store
India
4 meses usando la aplicación
29 de enero de 2024

This is generally a decent chat app that seamlessly integrates with their own Shopify ecosystem. The one thing I would improve is the push capabilities because when I've read/responded to a message on my iPhone, for instance, I don't want to still see an unread message on my iPad and/or Mac (without needing to enter said message to make it refresh).

The biggest bummer was when they discontinued iMessage support, which is what the majority of my customers used to contact me with (since I make accessories for the Apple ecosystem). I understand that iMessage changed their terms of service and had different requirements to use iMessage for Business, but I wished that Shopify just adhered to the new requirements and kept this working because it's a better platform to chat with customers on (via the Shopify Inbox integration). The reason is because if it's just via the website, if the customer closed the website, the response doesn't get to them (unless they leave an email address, which many don't). With iMessage for Business, it'll reach their inbox regardless of time zones and they'll eventually read it (and the same on our side). Since e-commerce is global, I can't always be awake and monitoring the chat app in case someone halfway around the world has a question.

JUUK
RAE de Hong Kong (China)
Más de 4 años usando la aplicación
11 de julio de 2024

iT'S TIMELY AND EASY TO USE

Good Quality Products
Reino Unido
10 meses usando la aplicación
14 de mayo de 2024

New to it but so far, easy to use and very handy for customers to get in touch!

Gilded Ferret Jewellery
Reino Unido
Alrededor de 19 horas usando la aplicación
7 de mayo de 2024

easy to use

The Locket Tree
Reino Unido
Más de 2 años usando la aplicación