Shopify Inbox , 4.161 recensioni
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Honestly, its a great app. I've tested a few and this one seems the best in terms of functionality, reliability, easy of use, mobile access.... We uninstalled after the meaningly update to button design and PLACEMENT. The new design options are childish and since we cannot adjust distance from corners, we have had to set up other buttons based off where this button lands.. The update not only changed the design but also the placement, now all out buttons are out of wack. Its too much work to go in, every time the developer decided to change thing up, and adjust the other buttons.
Also in response to the review where "The app creates customer profiles on its own, so when the customer goes to create an account, it says "this email is already in use".". The developer response is spot on! The customer can click "forgot password", on the login page, to initiate the process of resetting or creating a password
The Chat works completely fine. I wish it had more customizations. For example: If we had any way to help/assist customers with what's already in their cart, such as adding different quantities, adjusting pricing, adding more customer service to the experience. I also would like to see a different away message based on the day of the week or time of day. Still very glad to have this function in the shop. Easy to install and easy to use.
Hi there, Ipothecary. Thank you for taking the time to leave us a review for Shopify Inbox! We appreciate that you've left us some feedback for the app. We're always looking to improve Inbox, so I'm happy to let you know that I'll pass this information along to our Product Team for their consideration. I can't promise what the result of your feedback may be, but you can trust that the team will be aware of it! Thanks again! -Imogen, Shopify Support
good day. I would give absolutely zero stars. the app is good, it works well. but. but the infected news from nigeria, no, enough, nerve wracking. shopify should probably think about their marketing partners as some in Nigeria say because they are fake. I have been watching it for the past month. damage the inbox app and even shopify, sad .... such a huge company. but otherwise the app is good. works fine
es una buena aplicacion, pero seria mejor su directamente te enviara respuesta a whatsapp mas que al correo cuando uno no responde de inmediato. se hace mas facir la comunicacion por whatsapp creo. ademas seria bueno que uno pudiese ponerle un timbre exagerado e insistente al telefono cuando llegan mensajes por aqui, se pierde facilmente el momento online con el cliente.
TOO SOON TO RATE. ITS STARTING OF GREAT
Nice app, easy to use, but hard to get documentation. As I'm trying to disactivate the first popup that displays itself, and couldn't find a way to do so. Please help about that!
Works well, but the limitation of not being able to attach files (pdf invoices / quotes for example) is a big isssue.
Good but unfortunetely this app is not adapted for international website. Because we we can't translate the inbox in several languages, big default...
Hi! I appreciate the desire to offer multiple languages to your customers through Shopify Inbox. If you haven't already, please get in touch with our team via the Shopify Help Center (https://bit.ly/2AWw5VA) to let us know which languages you're wanting to translate to—that way, we can submit a feature request to our developers on your behalf. Thank you! -Sophia
need dark mode
Hi there! Thank you so much for sharing your feedback, this is a great suggestion. -Shay, Shopify Support
Eigentlich ein wirklich tolles Tool!
Wir verkaufen jedoch international und es gibt keine Übersetzungsoptionen. Das ist sehr mühsam, weil wir immer alles in Google übersetzen müssen um dann antworten zu können. Hoffentlich gibt es dafür bald eine Lösung. Das wäre ein Segen❤️
Auf jeden Fall ist die App sehr zu empfehlen!