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Does the job
très pratique pour gérer ses clients et prospects. Directement intégrée à Shopify.
Unfortunately Shopify deleted some links in my store without asking permission then they closed the chat and failed me after being on the chat for hrs the close the chat again. It was Shopify mistake. Now escalation has occurred and they won't fix the issue, furthermore, they requested for me to reload again the information which I paid to begin with 5 yrs ago. This matter needs to be addressed ...
Its a very good communication tool between customers and businesses. Easy and to the point answers. No, looks like the AI actually writes the perfect answers for you too.
Great for chatting to potential sales customers. More features including translation would be great...
Perfect for needs
I love the appropriate option for an AI reply. It was right on the money!
Better. Integrated. More efficient than competitor and believe it or not it's Free ! I would definitely pay for Inbox otherwise.
Love it so far! Wish I could get everyone to submit customer support emails through this app!
We've been using the Shopify Inbox app for a few weeks, and it’s been fantastic! The app makes it so easy to engage with our customers in real-time, which they truly appreciate—it’s a seamless way to get them instant help without any barriers. We also love the feature that lets us send a message to customers when we're back in the office, keeping the communication flow smooth. Highly recommend it ...