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good
es buena pero ya debe ser chatbot
Good internal way to answer customer questions.
It works well, but I don´t like that you need to search for all the company employees to assign the message again; a solution could be to Manage assignments with one or two clicks or remember the last person who answers.
Not bad, but not perfect. For some reason, I didn't receive a notification for one client request.
Text size is too small and cannot be changed. Quite good app.
In overall, it is a good app, with smooth integration on a phone, which is crucial. But I miss one key feature:
The fact that it doesn't integrate with the contact itself, and so that you have the history of the chat in the contact for all to see, is a mystery to me.
I like the fact that I can directly communicate with customers and solve their problems.
I would strongly recommend it.
Its very good, i wish i can engage with the customer while they are browsing before they leave the site or message Sumstuff4u with questions so that we might help guide them to a purchase.