Recenzje (4 736)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 78% ocen to oceny z 5 gwiazdkami
  • 14% ocen to oceny z 4 gwiazdkami
  • 4% ocen to oceny z 3 gwiazdkami
  • 2% ocen to oceny z 2 gwiazdkami
  • 3% ocen to oceny z 1 gwiazdkami
Edytowano 5 maj 2024

good

MWB Herbal Life
Indie
7 miesięcy korzystania z aplikacji
15 kwiecień 2022

Bonne application en générale. Nous avons plusieurs sites de commerce et malheureusement l'application ne permet pas d'être authentifié sur deux sites en même temps. De plus, ça ne rassemble pas tous les messages des différents canaux. Fonctionne bien malgré tout, work in progress et pour le prix, on ne peut pas se plaindre.

Sportdirect.ca
Kanada
Ponad 2 lata korzystania z aplikacji
21 kwiecień 2022

This app has helped me reach the pinnacle of customer service. It has also helped me help answer customers questions whilst they are checkout to seal the deal.

Fabriques
Wielka Brytania
Ponad 2 lata korzystania z aplikacji
5 grudzień 2023

繁忙期にに導入しましたが、非常に便利です。問い合わせ担当が新入社員に任せており、問い合わせがパンク寸前でしたが、簡易的な発想やサイズ問い合わせなどを設定したところ、メール問い合わせが減りShopify Inboxに全て集約されたので非常に助かりました。

SHOW & TELL オンラインストア
Japonia
13 dni korzystania z aplikacji
20 maj 2022

We have been looking and testing chat inboxes for such a long time. Thank goodness we found and tried this one. Absolutely everything you need. You will however need to be patient and allow some time to set this up. For those who are not computer savy, I understand the frustration but it is worth taking the time to Youtube and Google answers if needed. Or reach out to support. We integrated this chat with our Instagram and Facebook messaging platforms (which Shopify guides you through). You will also need to add the mobile app so your messages come through 24/7 if you wish them too. Love the instant replies and the features. Thank you Shopify team.

Stoned Hilda
Australia
Ponad 2 lata korzystania z aplikacji
18 listopad 2023

Hello, this app is simple and convenient, and it is effortless for novices to use it. But after I downloaded this APP on my phone for the first time and logged in to use it, the shopify account on my phone automatically went offline and I couldn't log in. I don't know what the reason is, and I don't know how to solve this problem. I can only use my computer to operate Shopify now.

Wander Times
Chiny
Około 2 miesiące korzystania z aplikacji
Shopify odpowiedział(a) 20 listopad 2023

Thank you for your review! I am sorry to hear you have not been able to use the Shopify app. I recommend uninstalling the app and reinstalling it to see if that refreshes the connection. If not, please contact our Support Team (https://shopify.link/qL3P) for further help. -Emily, Shopify Support

28 wrzesień 2023

i wish it had a ding when a message comes in so i can respond immediately. It pops up but if i wasn't on phone i wouldn't have known the message came in

Apple Bag Lady
Kanada
Ponad rok korzystania z aplikacji
Shopify odpowiedział(a) 3 październik 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

Edytowano 8 maj 2020

Please bring it to Android and Windows.
The idea is great, but does not work for me due to the restriction of IOS platforms.
www.smarttudo.com.br

SmartTudo.com.br
Brazylia
Ponad 2 lata korzystania z aplikacji
Shopify odpowiedział(a) 12 maj 2020

Thank you for your feedback. We are happy to report that the Android version of Ping is coming very soon, so Android users can take advantage of Shopify Chat.

You can sign up to be notified when it's available: https://www.shopify.com/ping. Just enter your email address and click "Join Waitlist".

20 wrzesień 2022

It's a nice place for people to get in touch with us. Sometimes it's one more thing to keep track of, but still appreciated!

Thread & Ink
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
16 marzec 2022

The app is great for the chat and customers love it. We need a place for customers to enter their name and for us to search for customers via name, as well as be able to search for keywords inside the conversations.

Diva's Den Fashion
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Shopify odpowiedział(a) 31 marzec 2022

Hi Diva's Den, thank you so much for taking time to leave this review. Sounds like things are going well and the app is useful for you, great! -Ivy, Shopify Support