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its very good ' easy to understand and use ' fast loading and interactive app very very good i would recommend it
Easy to setup. Good features with modern interface styling. Fitted the requirements precisely straight out of the box. Thanks
Hi Prime Pets, thank you for amazing five star review!
I'm thrilled to hear that the Shopify Chat app was exactly what you were looking for. If you ever need any help, have questions or even more feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
All the best in your future success!
Thanks,
Ruby C.
Senior Support Specialist - Ping
This app has helped me reach the pinnacle of customer service. It has also helped me help answer customers questions whilst they are checkout to seal the deal.
Excellent app. Stopped using paid apps as this was so easy to use and had all the features we required and is free. Recommend you try it for your business too. MLx
We have been looking and testing chat inboxes for such a long time. Thank goodness we found and tried this one. Absolutely everything you need. You will however need to be patient and allow some time to set this up. For those who are not computer savy, I understand the frustration but it is worth taking the time to Youtube and Google answers if needed. Or reach out to support. We integrated this chat with our Instagram and Facebook messaging platforms (which Shopify guides you through). You will also need to add the mobile app so your messages come through 24/7 if you wish them too. Love the instant replies and the features. Thank you Shopify team.
Bueno
An easy way to communicate with customers right away. It's also a quick method for responding while shopping on the site. Love it! Thank You,
Kat Mar Adams
Amazing, just installed this, works way better than FB chat! I like how you can add a product in there and how it tracks and shows what page the consumer was on when they clicked chat!
**** TO IMPROVE PLEASEEEEEEE!
Give an option to report SPAM---I'm getting 40% of my messages from developers and apps trying to sell to me!---I want to be able to block them. This is only for consumers, there should be a penalty to whoever gets blocked (e.g. companies trying to solicit business), I hope you add this block/spam feature.
Thanks so much for this feedback, it is great to have this suggestion regarding blocking spam. I will be sure to pass this onto the developers! -Ivy, Shopify Support
It's a nice place for people to get in touch with us. Sometimes it's one more thing to keep track of, but still appreciated!
App utile per comunicare con la clientela. Consigliata e funziona bene.