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In overall, it is a good app, with smooth integration on a phone, which is crucial. But I miss one key feature:
The fact that it doesn't integrate with the contact itself, and so that you have the history of the chat in the contact for all to see, is a mystery to me.

Overall this apps is great. And I will giving 5 star if this app allow send images through the chat

It is a good app that allows customers to ask direct questions. however; the delay in getting the notifications sometimes means the customer has left the site. It does send the response via email but sometimes it would be good to interact with the customer straight away - otherwise a great app

Great app - so helpful to answer quick questions and increase sales.

Good tool to chat to customers. I wish there was better spam blocking and filtering of people offering marketing services—super irritating. Otherwise, great.

Easy!

Easy and quick way to chat with our customers

Text size is too small and cannot be changed. Quite good app.

Great tool for talking with our potential costumers!

It's an okay start, but the browser based functionality is where we need to be.
As it stands, you can't even set a conversation to closed from a browser.
Piping everything thorough a phone app means you're forcing a company to use someone's personal device to monitor messages, rather than having a team take care of it.