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Really works just like it should. Easy to respond, customizable, and obviously perfectly integrated into Shopify.
it's nice to have immediate and direct contact with customers. I believe that it is way easier for them to communicate as well
simple
Une application excellente !
Comment a-t-on pu faire sans.
Elle s'intègre et fonctionne parfaitement. Je recommande à 100%
This is a great addition to our B&M business website! Very valuable free addition to Shopify and it much appreciated!
This is the best app for chat. It integrates seamlessly with your store. There is no reason to use anything else.
we really enjoy this app, will it send us notifications re: customers that have not ordered in a while or when there is an abandoned checkout so we can follow up?
Hello ActivKare, thank you very much for your 5 star review and feedback! Are you using Shopify Ping on desktop yet? It is now available at shopifyping.com as an option for responding to chats instead of your phone device.
At this time there is not a feature that will notify you of customers who have not ordered in awhile or when there is an abandoned checkout. There is however an abandoned checkout feature built into Shopify, so definitely take advantage of that! For repeat customer insights, you can look into your analytics in Shopify, or download an app if you need something automated.
Feel free to reach out to our team if you have any Shopify Chat or Shopify Ping related questions, ping@shopify.com.
Hope that helps! Get in touch if you need anything else.
Warm regards,
Veronica N.
Senior Support Specialist - Ping
Very comfortably !!!Added photo files direct communication with the client. Communication performance indicator. All of this helps a lot.
I get my messages every time a customer contacts me. It's easy to set up, and I love how nice it looks. Thank you!
It just works, and I don't have to pay anything extra for it. It has made customer interaction a thousand times more feasible, convenient, and effective.