Recenzje (5 501)
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the app is improving and adding more features. Would suggest making a desktop app, and have some preset robot reply like FAQ. At the moment, it justs show "What's my order status?" which is seldom needed from us.
Hello Yau Shing Gems, thank you for your feedback and review!
We do indeed have Shopify Ping available on desktop now. Head to shopifyping.com and login with your store name and email. It certainly helps many merchants to handle chats.
Great idea about presets, although they are coming for Android devices. (This is currently available on IOS devices.) Just keep your Shopify Ping app up to date and enjoy the newest features.
Hope that helps! Get in touch if you need anything else.
Best regards,
Veronica N.
Senior Support Specialist - Ping
was working fine, but now won't stay on my site? seems like an issue as this didn't happen before - doesn't stay in the app store.
Very easy app to use
Very easy to setup, some very good features like direct links to product pages... and being able to provide discount codes online. We have only been using the app for a few days, but can definitely see the potential.
Best Perfect for my webshop i can now chat with my customer and respond quickly about there inquiry.
Hello draffph.com!
Thank you for the 5 Star review. I'm happy to hear that the Shopify Chat app is helping you to respond to your customers quickly. If you have any feedback or questions, please do reach out to us anytime at ping@shopify.com.
Kind Regards,
Ruby C.
Senior Support Specialist - Ping
I like seeing customer details ( eg their order number or 'add to cart' info) with their chat. Its good that it merges with FB messenger
Use la aplicación para interactuar con los clientes y poder ayudar en tiempo real , me pareció excelente.
Hello Queen Saba, thank you so much for your 5 star review! We are very pleased you are using the app and think it's excellent. Be sure to keep it updated as we will be releasing new features and tools to improve the app!
All the best to your success,
Veronica N.
Ping Support
good I was forgotten that I have this app here ...................................................................
Hey there Image and Wear it!
Thanks for the 5 star review! If you have any questions or feedback, please do reach out anytime to our team at ping@shopify.com. We'd love to hear from you.
All the best,
Ruby C.
Senior Support Specialist - Ping
constantly being harrased by marketers, freelancer & fake shopify employees.
so if youre interested in that then here you go.
i turned off the chat & inbox but yet IM STILL GETTING THESES SPAM MESSAGES
I liked the instant connection with my customer! But I got ~10-20 people chatting and wasting my time: I am a Shopify Expert and I can help you......
Crazy! I disabled the app! Sad!
Thank you for your review! -Emily, Shopify Support