Shopify Inbox

this was great, very helpful I am able to respond to customers on the go, I will continue to use this app, this is a great feature from shopify

Update: I am now re-using this app now that it has customer information, Notifications are working, It has a way to go before a 5 star app. Needs "Peek" see what customers are typing as they type. Big time saver. Also would like the ability to send a copy to my help desk when I need to. I tried this on SkinCareBySuzie.com, First the Pros: Love product cards the ability for the customer to add to cart or buy directly from the chat is another sales channel, (sorely lacking from other chat apps) The ability to give a discount coupon and the customer can just click on it and have it applied is a great feature. Mobile app works well. Now the CONS: WHERE is the customers order information? This does not have the customers order information integrated in the the inbox. In my opinion the is a must if you want to have efficient customer service. Many other chat apps have this, And this is Shopify so it surprised me that it was lacking it. Desktop notifications stopped working a few minutes after install. These 2 reasons were a deal breaker, Wish list: needs live visitor monitoring where you can see all visitor and who they are if they are logged in and what they have in their carts.

最近老是显示错误加载此页面时出现问题 Shopify 存在技术问题，导致无法加载此页面。尝试重新加载此页面或转到 Shopify 的另一个页面。如果这不起作用，请访问我们的状态页面
（打开新窗口）
更新，稍后再试。
什么时候能维修好啊！

顧客との連携を密にするために試しで使っています。チャットの変換のたびに送信されてしまうので、そこを改善してほしいです。日本語ならではの悩みです。そこが直れば使いやすくわかりやすく、引き続き使っていきたいアプリだと思います。

It is easy & simple to use, but I wish it able to block all spammer/scammers from flocking our inbox.

Can't work. I can't view my message. The web can't be loading this app may have a big problem. I have try several day it is still can't view it. How to do that? come on. omg.

还可以，方便与客户沟通，但是同一个客户为什么经常有好几处对话不能合并为一个？
希望继续改进！
最少 100 个字符？最少 100 个字符？
最少 100 个字符？最少 100 个字符？Why?????

All I'm getting lately is spam! How do you get rid of this? The only way I see is to get rid of this app. I asked a support question and all the so-called experts came after me! Now it's wasting my time

I was able to see the messages and reply easily to the customers. However, I need to figure out how to turn on text alerts/alerts, notifications to come to my cellphone so i can respond faster to my customers.

Shopify Inbox is great! Hope Shopify will create more free apps like this for merchants.