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We are currently using this app. It is okay, we are hoping they will add some more features like, change the sound when a chat comes through, as it is quite low and quick, its easy to be missed. We with their was the option to not be notified when someone updates their cart or returns to the store etc. Would also be a lot better if the offline chats filtered through to an email so you could easily respond to customers who have left a message overnight.

Great app, very useful and helpful to make a sale. I need to play around with other options for how it notifies me, but appears to have capabilities for more interactions

Diese App gefällt mir sehr gut, sie funktioniert erstklassik. Ich habe Erfahrung mit anderen Apps die deutlich schwieriger zu handhaben sind.

Great so far, but it will be nice to add a chat review for quality customer service purposes.

Great built-in solution from Shopify that allows you to directly talk to customers. It has been very helpful as it allows us to give our expertise and advice to clients when it comes to professional gear.

very cool App! really great!.

Would it be possible, if a customer chats with you, to see on which page he/she ist?

I would like to use this app as our model relies on personal assistance, however the features are far, far too limited. No option for a customer to leave contact information so if they leave the page all communication is lost on their end. I've found the kit integration to be generally good, but without any continuity for the customer, the app is useless.

非常不错的一个在线客服软件，这是第四次用这个软件了，聊天可以直接发到客户的邮箱里，第一时间提醒客户的有新邮件了，不管看或者没看，邮件的内容永远不会消失，都在邮件里面保存着，体验感很好。值得赞，超级赞！！！

Useful and simple, 5 stars Use this app， don't forget to download an mobile app on you phone it gonna help a lot

This app is really easy to use. Many useful features. I really enjoy this app and would recomend it for sure.