Shopify Inbox , 4 329 recenzji

I love the chat feature! It really helps to convert sales and I feel that it helps my customers to feel that they can trust that my tiny little business is legit and trustworthy and that it gives them confidence that they won't get scammed.

needs a photo of staff

La façon la plus simple d'entrer en contact avec les clients pendant qu'ils visitent la boutique.

Funciona correctamente. Te envían un email cuando hay algún mensaje den el chat de la web. Sencillo de configurar e instalar.

The notifications don't always work, but this has been a great way to improve our customer service, and the speed in which we get our customers what they need. Everything works pretty seamlessly in the chat (giving discounts, links to product pages, even being able to see a brief overview of the customers profile) and this allows our team to work quickly, and efficiently.

thank you

Great service, easy to use

We like it... but there are a few things we would like to share.

1) We have 3 stores and it's VERY hard to switch between each chat. We have to log out of each store and then log into the 1 store we want to chat with.
2) When the conversation is done it would be great to have a "copy conversation" button. We have a database and we save all customer conversations.
3) We have 3 people who respond to messages.... it would be great when the conversation is closed an email goes out stating that so the other agents know it has been handled and no need to long in and respond.

Looks good. It helps a lot to clients reach to you.

We just started to use the app and it has already paid off to use it and yes I would recommended the app