Shopify Inbox

working properly with basic functionnalities. We would like it to be more advanced but it's ok as a base

Inbox works well. The only down side is that it will be used to contact you about "helping your business". It cn be a bit of a back door for people trying to sell you stuff.
For client relations and contact it works great but be prepared to get spammed.

Manchmal wird bei geschlossener App angezeigt, dass es noch offene Nachrichten gibt (der rote Kreis mit einer 1 darin), obwohl alle Nachrichten bereits bearbeitet wurden.

Very handy but could do with being able to create instant throw away single use discount codes in the chat window. Also, being able to create and manage a customers cart, including discounts etc would be very useful.

Its' okay. Decent formatting and ease of use.

Very useful but easy to miss messages

Der Kundenkontakt läuft gut über die Inbox.

does what it needs to do, and it is free.

Train your AI replies and it gives adequate first answers - rest is up to you but it's quite good at giving suggestions

yay