Shopify Inbox

I really like this as an addon to my Shopify store.

I wish I was able to edit and delete sent messages, however.

Keep it up,
Argiris

It works well, but when you type a response to the customer you have to mouse over to the Send button. On other apps you can just hit enter and it sends your message. It slows you down a little bit.

Easy for customers to get answers they would need.

Interaction with customers may need a more friendly respond

Text size is too small and cannot be changed. Quite good app.

It works well, but I don´t like that you need to search for all the company employees to assign the message again; a solution could be to Manage assignments with one or two clicks or remember the last person who answers.

Very good but I would like to turn off the app emailing every message to us and just use the app.

I like the fact that I can directly communicate with customers and solve their problems.

In overall, it is a good app, with smooth integration on a phone, which is crucial. But I miss one key feature:
The fact that it doesn't integrate with the contact itself, and so that you have the history of the chat in the contact for all to see, is a mystery to me.

Good App for shopify. Good user experience