Shopify Inbox , 4 166 avaliações

Avaliação geral
4,7
Pontuação por nível de classificação
  • 77% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
15 de janeiro de 2024

Shopify is one of the e-commerce stores I have been with and I love the way I get to sell at my pace. I have a hard time finding the best store format to download my Ail link on and getting Shopify to work with Google but I think it's just me!
By far this is one of the better sites for new beginners like me

Jonnas Gift N Things
Estados Unidos
About 2 years usando a aplicação
29 de março de 2024

The app works well. Would be nice with built-in translation tool as we use it for multiple languages

Project Nord (JP)
Dinamarca
About 1 year usando a aplicação
3 de abril de 2024

It is very easy to be able to communicate with my customers this way.

Sweet and Simple Crafts
Estados Unidos
Almost 2 years usando a aplicação
17 de janeiro de 2024

It's my first time using this app. It works great except it wasn't clearly marked well in my inbox. It says it's from a "No reply" address. Lucky I didn't just send it to junk. It was fortunate this morning that I checked my customer list and seen a new customer that didn't purchase. He subscribed only. Then looking further I seen that he had sent me a message. Thats when I rechecked my inbox and found the massage. " Message from customer" and customer's name needs to stand out more. Having said that. It's great knowing people can reach me so easily. Thank you. :-)

Dandy Designs
Canadá
5 months usando a aplicação
30 de março de 2024

Works good, but there is some issues when sending a message. It always says "failed to deliver" after clicking send, but it sends after clicking "retry". It always sends the message on the second try.

StoresByNico
Dinamarca
About 1 month usando a aplicação
17 de janeiro de 2024

I love using Shopify. It makes it easy to run a successful business. I only wish there was a better Customer Service option to speak with a real person when issues arrise.

Renu Naturals
Estados Unidos
Over 1 year usando a aplicação
11 de janeiro de 2024

The App is almost perfect. One thing I don't like is, that the user has give the Name and E-Mail before a conversation is possible. I can see the advantages.
But not everybody would like to give the name. So we have much less Chat conversions then we had with Tawk.to.
It would be nice to have a setting, where this can be enabled or disabled.

Mootes
Suíça
6 months usando a aplicação
Questão respondida por Shopify 13 de janeiro de 2024

Hey! Thank you for your review. We appreciate your feedback on this, while this is not possible at this time, I'll be sure to add this feedback for our developers to review. -Maz, Shopify Support

25 de março de 2024

Text size is too small and cannot be changed. Quite good app.

The Nexx Shop
Estados Unidos
3 months usando a aplicação
9 de abril de 2024

good till yet no issue while comuniction with buyer.

Bezel Case Dial
Estados Unidos
Over 1 year usando a aplicação
26 de março de 2024

I like it, I wish it was in a noticeable position or brighter so I would notice the message to me sooner.

LaBron Perfume
Estados Unidos
Over 2 years usando a aplicação