Shopify Inbox , 4 166 avaliações
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Shopify is one of the e-commerce stores I have been with and I love the way I get to sell at my pace. I have a hard time finding the best store format to download my Ail link on and getting Shopify to work with Google but I think it's just me!
By far this is one of the better sites for new beginners like me
The app works well. Would be nice with built-in translation tool as we use it for multiple languages
It is very easy to be able to communicate with my customers this way.
It's my first time using this app. It works great except it wasn't clearly marked well in my inbox. It says it's from a "No reply" address. Lucky I didn't just send it to junk. It was fortunate this morning that I checked my customer list and seen a new customer that didn't purchase. He subscribed only. Then looking further I seen that he had sent me a message. Thats when I rechecked my inbox and found the massage. " Message from customer" and customer's name needs to stand out more. Having said that. It's great knowing people can reach me so easily. Thank you. :-)
Works good, but there is some issues when sending a message. It always says "failed to deliver" after clicking send, but it sends after clicking "retry". It always sends the message on the second try.
I love using Shopify. It makes it easy to run a successful business. I only wish there was a better Customer Service option to speak with a real person when issues arrise.
The App is almost perfect. One thing I don't like is, that the user has give the Name and E-Mail before a conversation is possible. I can see the advantages.
But not everybody would like to give the name. So we have much less Chat conversions then we had with Tawk.to.
It would be nice to have a setting, where this can be enabled or disabled.
Hey! Thank you for your review. We appreciate your feedback on this, while this is not possible at this time, I'll be sure to add this feedback for our developers to review. -Maz, Shopify Support
Text size is too small and cannot be changed. Quite good app.
good till yet no issue while comuniction with buyer.
I like it, I wish it was in a noticeable position or brighter so I would notice the message to me sooner.