Shopify Inbox , 1 644 recensioner

Helhetsomdöme
4,4
Antal per omdömesnivå
  • 65 % av omdömena har 5 stjärnor
  • 16 % av omdömena har 4 stjärnor
  • 6 % av omdömena har 3 stjärnor
  • 4 % av omdömena har 2 stjärnor
  • 8 % av omdömena har 1 stjärnor
1 juni 2023

so far I like it. It have every thing I need to support my custumers. I sugest you try it.
I use to use whatsapp. but it get confuse with my personal afairs. also here in case Im not online, it will sent me an email with the user questiuon and detels. really good

Verde Limon Panama
Panama
1 juni 2023

muy buena aplicación para la gestión de dudas directamente con cliente que está visitando la web en esos momentos

ESFAS.ES
Spanien
30 maj 2023

Simple, efficace, avec plusieurs fonctionnalités comme la mise en place de messages automatiques ou encore la possibilité d'envoyer le lien de l'article au client directement.
Parfait pour mon utilisation !

Ô les Box
Frankrike
Tid som ägnats åt att använda appen: 3 månader
30 maj 2023

Eficiente y simple. La recomendamos si lo que quieres es una app para hablar con tus clientes de forma fácil y rápida.

Saludos del equipo Doblev Motorsport

Doblev Motorstport
Spanien
Tid som ägnats åt att använda appen: 11 dagar
27 maj 2023

Good but unfortunetely this app is not adapted for international website. Because we we can't translate the inbox in several languages, big default...

639 Latona
Frankrike
Tid som ägnats åt att använda appen: 23 dagar
Shopify svarade 31 maj 2023

Hi! I appreciate the desire to offer multiple languages to your customers through Shopify Inbox. If you haven't already, please get in touch with our team via the Shopify Help Center (https://bit.ly/2AWw5VA) to let us know which languages you're wanting to translate to—that way, we can submit a feature request to our developers on your behalf. Thank you! -Sophia

26 maj 2023

Shopify inbox is all spam. It’s a waste of time and detracts from actual customer engagement. Wish it were more reliable and could filter the bots out.

WearWells
USA
Tid som ägnats åt att använda appen: 11 månader
Shopify svarade 31 maj 2023

Hi, there. I understand how frustrating it can be to receive spam messages, and that your time is much better spent helping customers. You do have the option to block a conversation, though I know this can also be time consuming if you're receiving spam from multiple users. While we can't block spam entirely, we'll continue to look for ways to reduce it. Thanks for taking the time to share your review! -Sophia, Shopify Support

24 maj 2023

The experience of this application is very wonderful. It gives customers a special experience in using my store. Thank you very much

SiliBud™
Storbritannien
Tid som ägnats åt att använda appen: 5 dagar
23 maj 2023

As long as there is chat, the program keeps sending emails, one for each line of conversation.
Even if you cancel all notification options in the settings, it will still be the same.
Frustrating, no technicians to fix or advise.

Vestar Skateboards
USA
Tid som ägnats åt att använda appen: Nästan 2 år
Shopify svarade 24 maj 2023

Thank you for taking the time and bringing this to our attention. It looks we'll need to take access your account in order to get a closer look at the issue and collect some logs for our development team. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and we'd be happy to assist you through live chats or emails. Cheers. -Elias, Shopify Support

22 maj 2023

AN AMAZING APP! a literal cheat code. shows if customer has items in cart, online offline and lets you QUICKLY respond to customers. 10/10

BMWMODS
USA
Tid som ägnats åt att använda appen: 28 dagar
16 maj 2023

The Chat works completely fine. I wish it had more customizations. For example: If we had any way to help/assist customers with what's already in their cart, such as adding different quantities, adjusting pricing, adding more customer service to the experience. I also would like to see a different away message based on the day of the week or time of day. Still very glad to have this function in the shop. Easy to install and easy to use.

Ipothecary
USA
Tid som ägnats åt att använda appen: 26 dagar
Shopify svarade 19 maj 2023

Hi there, Ipothecary. Thank you for taking the time to leave us a review for Shopify Inbox! We appreciate that you've left us some feedback for the app. We're always looking to improve Inbox, so I'm happy to let you know that I'll pass this information along to our Product Team for their consideration. I can't promise what the result of your feedback may be, but you can trust that the team will be aware of it! Thanks again! -Imogen, Shopify Support