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Por el momento una muy buena experiencia, gracias.
good
i would give a 3 because it WILL NOT ALLOW ME TO. It really bugs me that even if i answer quickly it always goes to an email even if they are still on the site. I'd like it to be more of a real time app instead of multiple emails back and forth! Otherwise it is very handy to use and have chat on your site and yeah, it is FREE. So - I was giving higher but dropped it down to a three because reviews are not legit.
Shopify is one of the e-commerce stores I have been with and I love the way I get to sell at my pace. I have a hard time finding the best store format to download my Ail link on and getting Shopify to work with Google but I think it's just me!
By far this is one of the better sites for new beginners like me
Being new and still learning in the industry, this app is my 'right hand man, it's so easy to use, this should be the standard on how all apps fallow...
I can't tell you how many sales I have saved with this app. It's mostly great, sometimes a little clunky. But at the end of the day, it's indispensable for us. We're all about the customer service, and folks are thrilled when they can get a quick autoreply, and then a real human to talk to. And the integration with the product catalog is fantastic.
It works as advertised, just a little slow.
The notifications don't always work, but this has been a great way to improve our customer service, and the speed in which we get our customers what they need. Everything works pretty seamlessly in the chat (giving discounts, links to product pages, even being able to see a brief overview of the customers profile) and this allows our team to work quickly, and efficiently.
Works well with our store and we have helped many customers with their answers that turn into sales
Our customers use it A LOT so it has been a great addition. The only thing that has kept me from giving 5 stars is the chat is a little glitchy. Some people don't see messages and think we are ignoring them even though we have sent replies. Also some newer messages arrive before older ones making the chain confusing.
Otherwise a great addition to our store.