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My customers like to engage with me through the chat!
The app has performed very well and provides my clients another way to communicate with us.
very good
Allows our partners to contact us immediately, a necessity in todays platforms.
Thank you
Good app easy to use works very lean on cellular networks as well.
希望能增加多种颜色及形状选择，现在的效果是图形和颜色有限，选择性比较少，比较影响体验的感觉。速度方面非常方便，达到了预期的想法，让沟通变得非常轻松，只是操作界面如果可以更加丰富，那就更完美了。只希望这款应用能越来越好。
Hello EVOLID URBAN BIKE, thank you for the 5 star review and excellent feedback!
I'm so happy to hear that you find the app easy to install and communicate with customers. Additional customization options for button placement and look is great feedback to share with our Developers.
If you ever need any help, have questions or even more feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
FUNCIONA ESTUPENDAMENTE
Would be even more helpful if we can connect to other apps such as what's app and emails. It's simple and easy to use.
Hey there, Glamour Us. Thanks for taking the time to leave us a review for Shopify Inbox. Being able to integrate other communication apps like WhatsApp or your email would be great to allow for a one-stop solution for all of your business communications. I'll be sure to pass this piece of feedback along to our Inbox Team, so they can look into adding this in a future update. Thanks again! -Imogen, Shopify Support
Shopify Inbox has served us very well over the years, however I would like to disable the recently introduced CATCHPA on the Inbox Chat. I do not believe this feature is serving us well. It reduces considerably the number of opportunistic chats that are taking place. Our potential customers do not want to jump through hoops to chat with us. Just add this option to the settings. In the meantime I am tempted to look for something else to replace Inbox.
Thank you for sharing your feedback. I'm happy to hear that you have been enjoying the app over the years. To provide some context, reCAPTCHA helps analyze the behavior of visitors to your online store to block spam from bots. However, you can disable reCAPTCHA on your store by following this guide: https://shopify.link/2drP. Rest assured, I have shared your feedback with our developers as we're always looking for ways to improve the app. -Mac, Shopify Support
I love how easy it is to use.