Recensioner (5 116)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 78 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
11 januari 2023

Amazing, easy to use. User firendly.
Good both from desktop & from app.
It increased our sales form the first min we installed it.

Thank you Shopify!

BOMBERG
Schweiz
7 månader användning av appen
27 juni 2023

constantly being harrased by marketers, freelancer & fake shopify employees.
so if youre interested in that then here you go.
i turned off the chat & inbox but yet IM STILL GETTING THESES SPAM MESSAGES

Majestic 5 Printz
USA
7 månader användning av appen
5 januari 2023

It's a great app when you're using the desktop version within the store, but 1 star gets knocked off for the mobile version. Mobile is sloooow and buggy and long conversations with a customer make the app almost unusable.

Fatty Pancake
USA
7 månader användning av appen
26 november 2023

It is a useful way to talk with customers, and the integration with Shopify is nice to use compared to other apps.

The Dugout Apparel
USA
Ungefär 2 månader användning av appen
19 oktober 2020

very nice needs some support for Arabic language only some letters does not show in the mobile app while chatting but overall great

Bon-pharma
Egypten
7 månader användning av appen
Shopify svarade 21 oktober 2020

Hello Bon-pharma, thank you very much for your 5 star review and feedback! We are working on fixing the issue with Arabic translations, as we have seen some instances of that not working the best. Thank you for mentioning it!

Hoping Shopify Chat leads to more sales for you, and thank you again for installing the app.

Warmest regards,
Veronica N.
Ping Support

1 november 2023

perfect

MİMUSAN LTD
Storbritannien
4 månader användning av appen
3 maj 2022

Easy to use app. Only 1 thing has to be improved is the login process. For some reason I should log in every time when I receive questions from my customers.

Lazypants
Kanada
7 månader användning av appen
Shopify svarade 6 juni 2022

Hi there, Lazypants. Thanks for taking the time to leave a review for Inbox. Currently, you're asked to login everytime you want to use Inbox as a security measure to keep your conversations with customers safe and secure. However, we do see the value in being persistently logged into Inbox, so I've passed along your feedback to our Product Team so they can consider looking into making a change regarding the login process. Thanks again for your review! -Imogen, Shopify Support

10 november 2022

La aplicación es muy útil y practica. optimiza tiempo y la acción de buscar en varias aplicaciones ................................................................................................................

Gatitud Store
Colombia
7 månader användning av appen
13 februari 2023

Sympa, intéractif et rapide. Pour l'instant je ne suis pas déçu de l'application. sUR DU LONG TERME JE METTRAIS UN NOUVEL AVIS

SAAWASHOP
Frankrike
7 månader användning av appen
1 april 2021

Muito Bom mesmo, só preciso traduzir para português. Então estou gostando muito e espero que realmente vá atender minhas expectativas.

LedShip
Brasilien
7 månader användning av appen
Shopify svarade 9 april 2021

Hello LedShip, thank you for the 5 star review!

Shopify chat will appear as the same language as your theme. If it is not a supported language it will default to english. I'm glad to hear that you like the app so far. If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Kind regards,

Ruby C.
Senior Support Specialist - Ping