Recensioner (5 122)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 78 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
3 juli 2022

I get a lot more conversions and it is easy to navigate. My assistant can also easily navigate and help reply to messages.

Sakura Milk Jewelry
Japan
3 månader användning av appen
24 juli 2022

instagram request messages dont show images, which is a hassle. otherwise its pretty useful to have all messages in one platform

Zaymal
Storbritannien
3 månader användning av appen
24 maj 2023

The experience of this application is very wonderful. It gives customers a special experience in using my store. Thank you very much

SiliBud™
Storbritannien
3 månader användning av appen
17 februari 2022

This is a game-changer for our small D2C business. We used to get a ton of emails to the support & info addresses and spent too much time crafting responses to each inquiry. With the chat feature we're able to quickly respond to customer questions in an informal manner and it's been awesome for us. Definitely seeing more conversions and happier customers. Support questions are quickly addressed and general inquiries can be found with the pre-loaded responses. Well done Shopify!

Archer Components
USA
3 månader användning av appen
8 mars 2023

very good
Really it's very cool
It works around the clock and the support is very generous. Thank you, Shopify

InStore82Store
Egypten
3 månader användning av appen
Redigerat 15 oktober 2020

I love this app. Works fine. Had a small issue Contacted support, they reacted super fast. They fixed the issue in less than 2 days. No issues besides This one works perfect. Super easy to set up. Would be Nice to switch to dark mode. Hope you add This feature in the futures

Zenso Spirituals
Nederländerna
3 månader användning av appen
Shopify svarade 13 oktober 2020

Hello Zenso Spirituals, thanks so much for your review and even more so for pointing out the cropped chat bubble! We indeed have that issue in front of our developers now, and waiting on a fix for that.

We really appreciate merchants like yourselves that point out little glitches and bugs, it helps us improve the app. Otherwise, hoping you are enjoying the app.

Thanks again and all the best!
Veronica N.
Ping Support

26 november 2022

Great app to convert visitors to customers. Great app and Highly recommending to others, You will not regret it

Pure Aussies
Australien
3 månader användning av appen
15 juni 2022

Very easy to navigate and useful to communicate with customers. We are very pleased and happy with the app!

EcoSouLife
Australien
3 månader användning av appen
16 februari 2022

So far so good. I wish it shows the SKU of the item the customers browsing instead of: XXX messaged you from xxx page.

E Auto Inc.
USA
3 månader användning av appen
Shopify svarade 7 mars 2022

Thank you for writing your review and I'm glad to hear that you're enjoying Shopify Inbox thus far. I can see why this would be helpful and I'll be sure to pass your comments onto our app development team; we appreciate your feedback on this. -Victor, Shopify Support

28 juni 2022

It has facilitated my customer service experience and growth in sales by helping my customers on their doubts.

All Ways 99
USA
3 månader användning av appen